Job Summary
Our company is currently looking for a friendly, organized, and proactive Office Administrator to be the first point of contact for our customers and the backbone of our day-to-day operations. If you thrive in a busy environment, love keeping things running smoothly, and take pride in delivering great customer service - we'd love to hear from you.
Responsibilities and Duties
The successful candidate will be responsible for, but not limited to, the following duties:
- Answering incoming phone calls, text messages, and emails in a timely and professional manner
- Respond to customer inquiries, provide updates, and direct questions to the appropriate team member
- Manage and coordinate calendar bookings for consultations and installations
- Confirm appointments and send reminders to customers
- Perform data entry and keep accurate customer and order records
- Handle filing and organization of physical and digital documents
- Keep communication logs organized and up to date
- Assist the team with general administrative duties to support daily office operations
Qualifications and Skills
The following qualifications and skills are required for an individual to be successful in this position:
- Strong written and verbal communication skills
- Comfortable managing multiple communication channels (phone, text, online requests, email) at once
- Proficient in basic computer and data entry skills
- Highly organized with great attention to detail
- Experience with calendar or scheduling tools and document management is an asset
- Friendly, professional, and customer-focused attitude
- Previous administrative or customer service experience preferred
What We Offer
- Full Time Hours
- A supportive and friendly team environment
- Health Benefits
Job Types: Full-time, Permanent
Pay: $18.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
