Reporting to Anderson Orthopedics Partners, the candidate is responsible for off-the-shelf orthopedic bracing solutions, upper and lower extremity casting, as well as a variety of medical supplies to walk-in patients. This position may require job responsibilities outside of the scope of this summary.
TASKS & RESPONSIBILITIES
- Oversees the daily operations of the clinic, solve problems, provide support to staff, and ensure patient needs are met in a friendly and efficient manner.
- Provides bracing solutions to patients; offers training on effective use of prefabricated orthoses as well as other clinic products.
- Operates debit/credit machine and cash register in order to receive patient payment, provide patients with invoices and receipts.
- Monitors, orders, and maintains clinic inventory; receives and puts away supplies, prepares patient order pick-ups and deliveries.
- Builds and maintains effective relationships with health care clinics, physicians, and distributor reps.
- Ensures all staff adheres to PHIA at all times in order to maintain patient confidentiality.
- Communicate updates to owners and staff, provide electronic and paper documentation of daily operations and tasks.
- Coordinates health & safety protocols with Human Resources.
QUALIFICATIONS
- Professional and friendly demeanour, patient focused, flexible and adaptable.
- Strong customer service skills and sales experience.
- Able to provide excellence in patient care; must be experienced in fitting a variety of prefabricated orthopedic braces.
- Must be tech savvy and possess excellent organizational & administrative skills.
- Preferred CAT(C) designation, or possess relevant experience and a post-secondary degree in Kinesiology or a related field.
- Able to commit to a full-time schedule.
COMPETENCIES
- · Communication skills interpersonal skills, able to provide key communication to staff and clientele.
- Compentancy in Computer Skills (Word / Excel / PowerPoint)
- The ability to work effectively with a variety of people including patients, physicians, physiotherapists, nurses and healthcare workers.
- Patience, empathy and the ability to motivate and encourage patients while providing excellence in patient care.
- Strong analytical and problem solving skills, good time management and organizational skills.
- Good oral and written communication skills.
- Able to build relationships with external care providers, physicians, and distributors.
- Demonstrated ability to effectively contribute to a team environment.
- Strong sense of ethics and accountability. Reliable and trust worthy.
- Able to adapt to change and the ability to self-manage take initiative and add value through independent observation.
Location of Retail Store: Main Floor, 790 Sherbrook Street, Winnipeg, Manitoba
Job Types: Full-time, Permanent
Benefits:
- On-site parking
- Paid time off
Work Location: In person
Job Types: Full-time, Permanent
Pay: $20.00-$27.00 per hour
Work Location: In person
