The Residence Housing and Operations Assistant plays a pivotal role in fostering a welcoming, efficient, and supportive environment for all individuals engaging with the Residence Life Office. As the first point of contact for students, parents, contractors, and campus stakeholders, this position ensures a high standard of customer service across all communication channels—email, phone, and in-person.
The successful candidate will be responsible for handling a wide variety of administrative, operational, and customer-facing duties related to residence operations, housing, and day-to-day support for residents and Residence Life services.
Responsible for providing accurate and timely information in person, by phone and email regarding all aspects of the Residence Life office. Operating as on campus housing for 549 students and for shorter term conferencing during the spring and summer term, the work demands require a high degree of organization, ability to work with frequent interruptions, and offer exemplary customer service.
This position is also responsible for providing administrative support for the Residence Life team.
