Job Summary
We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients ensuring a welcoming and efficient experience onsite or remotely on phone. Your responsibilities will include managing patient appointments, maintaining accurate medical records, and supporting clinical staff with administrative tasks. The ideal candidate is energetic, organized, and possesses excellent communication skills to thrive in a fast-paced medical environment.
Responsibilities
- Schedule appointments efficiently using electronic medical records systems such as Epic and Dentrix.
- Verify patient information, insurance details, and update medical records accurately.
- Answer multi-line phone systems promptly, directing calls to appropriate staff members.
- Manage incoming and outgoing correspondence, including faxes, emails, and lab results.
- Assist with administrative duties such as filing, data entry, and maintaining office supplies.
- Support clinical staff by preparing patient charts and ensuring all documentation complies with healthcare standards.
- When at front desk greet patients and visitors warmly, providing exceptional front desk service and support.
Qualifications
- Proven experience working in a medical or dental office setting, with familiarity using Dentrix or Epic electronic health record systems.
- Strong knowledge of medical terminology to accurately interpret clinical notes and documentation.
- Previous receptionist or front desk experience preferred but not required.
- Excellent organizational skills with the ability to multitask in a busy environment.
- Proficiency in handling high-volume call traffic.
- Demonstrated office experience with a focus on administrative support within healthcare settings.
- Ability to communicate effectively with patients, staff, and external providers while maintaining professionalism.
Join us to make a meaningful impact on patient care through your proactive approach and friendly demeanor! This paid position offers an exciting opportunity to grow your career in healthcare administration while supporting a dedicated team committed to excellence.
Pay: $18.00-$22.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: Hybrid remote in Edmonton, AB T6L 6W6
