Job description:
Who are we?
Our family started with a vision: Bringing the quality, comfort and style of indoors, outside. 25 years later Dot Furniture has become one of the largest Canadian retailers in the industry, catering to a variety of indoor and outdoor options for customers to create their own oasis at home.
Our teams from the ground up are enthusiastic and passionate professionals that are committed to building long term relationships with teammates, clients and communities.
Are you looking for a career that you look forward to coming in to work every day? Are you a passionate, creative, professional? A self starter with excellent communication skills? This is a fantastic opportunity to gain hands-on experience and contribute to real projects in a creative and collaborative environment.
This position reports to: Regional Manager
We are looking for the newest member of our team to work in our Erin Mills location. This role is suitable for a seasoned manager. A highly skilled sales expert is ideal. Someone driven to make sales and has a passion for furniture or home decor.
The store manager role is responsible in overseeing all store operations and driving sales, key qualities include:
Responsibilities
- Sell home furnishings and patio furniture.
- Provide excellent customer service and ensure customer service standards are exceeded.
- Create visual displays in the store and maintain signage.
- Support store operations by accurately and efficiently completing paperwork and POS transactions.
- Ensure compliance and consistent execution of company policies and procedures.
- Provide ongoing guidance and coaching to staff in order to maximize individual contributions
Qualifications
- Candidate should have previous furniture or home decor experience
- Ability to establish rapport with customers and provide them with an exceptional service experience.
- Excellent communication, leadership, and delegation skills.
- Retail experience is an asset.
- Ability to lift/move stock weighing up to 50 lbs.
- Proficient on POS sales register and/or computer system.
- Flair for interior decor/ merchandising an asset
- Ability to work evenings, weekends, and holidays shifts. This mall is open till 9pm on Saturday nights and is open Family day and Victoria Day .
Who We Are Looking For
- We are looking for a hardworking, motivated, and team oriented individual to join our store team.
- The ideal candidate will be self-motivated, sales-driven and have the desire to advance their career with DOT Furniture.
- A small business mindset and entrepreneurial spirit are key for a manager in our company.
- Candidate must commit to 42.5 hrs per week or more depending on the volume
Compensation
- Managers are paid $50,000 per year ( pay is bi weekly ) plus 1.0% commission of store sales paid monthly . We also have KPI incentive based programs based on performance to qualify for monthly and annually.
- Benefits after 3 months.
Overall
- Experience in training staff is a must and a love for customer service.
- This position is not for the average retail candidate, it is for a highly skilled , highly motivated person who is willing to do what it takes to get results.
- Previous retail management is a must , you must understand wage cost and how to drive sales.
- It is not uncommon for store managers, managers in training and assistant managers to work 50-55 hrs during peak season , it is a physical job that requires the manager to be involved , this is not a desk job with a team to delegate to.
- Store operates with 4-5 staff during the summer and maybe 2-3 in the winter.
- Please apply , if you are ready to work hard , put in the hours , drive the sales, have several years of retail experience.
How to Apply: Interested candidates are invited to submit their resume, a cover letter, and a link to their portfolio in their cover letter or resume. Submissions without a portfolio link will not be considered. We use AI-enabled tools to sort applications based on job-related criteria. A human decides who moves forward.
Pay: $50,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care
Work Location: In person