About Us
Epic Roofing & Exteriors is committed to delivering high-quality roofing and exterior services through strong teamwork, organization, and operational efficiency.
Core Values
- Exceptional Service
- Passion for People
- Innovative Mindset
- Continuous Improvement
Position Summary
The Production Assistant supports the Project Manager and Production team with daily communication, scheduling, and administrative coordination. This role ensures projects move efficiently by maintaining accurate documentation and clear communication with homeowners, subcontractors, and internal teams.
Key Responsibilities
- Manage inbound and outbound communication with homeowners and subcontractors.
- Coordinate scheduling and provide project updates to customers.
- Process load orders, payout requests, and safety inspection updates.
- Maintain and update project files and task tracking systems (Dynamics).
- Generate reports and identify tasks that require follow-up.
- Perform general administrative duties including filing, photocopying, and audit updates.
- Support the Production team with additional tasks as assigned.
- Comply with company policies and procedures.
Qualifications
- Strong communication and organizational skills.
- Ability to learn new computer programs quickly; experience with Microsoft Project is an asset.
- High attention to detail and consistency in task completion.
- Self-motivated with the ability to manage multiple priorities.
- Construction industry knowledge is an asset.
Work Environment
- Office-based position.
- Extended periods of sitting and computer use.
- Occasional lifting of office supplies up to 30 lbs.
- Fast-paced environment requiring accuracy and multitasking.
Pay: $17.00-$22.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Vision care
- Wellness program
Flexible language requirement:
Education:
- Secondary School (preferred)
Experience:
- Administrative: 2 years (preferred)
- Computer skills: 5 years (preferred)
- Microsoft Office: 5 years (preferred)
- Residential construction: 1 year (preferred)
Work Location: In person
