Our client, a leading organization in customer experience solutions, is seeking a Customer Service Representative (Inbound) to join their team. As a Customer Service Representative (Inbound), you will be part of the Customer Support Department supporting a dynamic team dedicated to delivering exceptional service. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to make a meaningful impact through every customer interaction.
Job Title: Customer Service Representative (Inbound)
Location: Winnipeg, MB
Pay Range: $17-19.50
Shift: Full time (some shifts may depend on availability)
What's the Job?
- Assist customers through inbound calls, emails, and chats, providing timely and accurate information.
- Resolve customer inquiries by actively listening and offering effective solutions.
- Create positive and memorable experiences during every customer interaction.
- Maintain thorough knowledge of all products and services to support customer needs.
- Support the team by adhering to scheduled shifts and demonstrating punctuality and professionalism.
What's Needed?
- High school diploma or equivalent.
- 6 months to 1 year of customer service experience.
- Strong verbal and written communication skills.
- Ability to work consistently on time and be prepared for scheduled shifts.
- Willingness to work on-site at our Winnipeg campus.
What's in it for me?
- Flexible schedules to accommodate your needs.
- Competitive hourly pay of $17 to $19.50.
- Industry-leading health, dental, and vision benefits.
- Opportunities for career growth and development.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
