Assistant Manager/Sommelier
Great service starts with knowledge. The Paese Assistant Manager/Sommelier is responsible for the training of all service personnel to maximize the guest experience. Additionally, the Paese Assistant Manager/Sommelier is responsible for “product flow” – purchasing and inventory control is important to mantain profitability and minimize shrinkage. Lastly, coaching and counseling service personnel to deliver attentive professional service.
Position Summary
The Assistant Manager works alongside the General Manager to oversee the daily operation of the restaurant while delivering exceptional hospitality and leading by example.
When working alongside the General Manager, the Assistant Manager will typically carry a serving section while acting as a floor leader—coaching the team, maintaining service standards, supporting guests, and ensuring smooth operations.
During the General Manager's scheduled days off or absences, the Assistant Manager assumes responsibility for the entire restaurant, leading all front-of-house operations, managing the service team, making operational decisions, and ensuring an exceptional guest experience.
This role requires someone who can seamlessly transition between managing, serving, coaching and problem-solving while always putting the guest experience first.
Duties and Responsibilities
Ownership and Accountability
- Conduct themselves in accordance with the Paese policies and procedures handbook and inspires hourly employees to do the same
- Enforces the Paese policies and procedures in consultation with the GM
- Exemplifies the ideals of Paese - respect, integrity, teamwork and empowerment
Management
- Ensures regular inventory, proper beverage receiving procedure and proper security
- Ensures that L-eat Catering (parent company) beverage requests are being ordered/set
- Opens and closes in accordance with Paese standards and ensures all checklists are fully executed
- Optimizes efficient and effective utilization of facilities and labour through effective planning, scheduling, ordering, and inventory control
- Ensure that employee procedures are followed
- Handle any guest relations issues that may arise
- Has and active role in dinner/ lunch service, often maintain a service section, tending bar or running food
Beverage Program
- Product knowledge – is an expert on all beverage products and continually refines our product mix to offer unique quality beverages to our guests
- Conducts rollouts of new beverage products to staff before they appear on the menu
- Maintains a 600 wine list in accordance with Paese standards
- Removes or replenishes out of stock items
- Introduces the Paese wine list/offering wine at every table during service and communicate our wine philosophy.
Salary/Rate
- Gratuities on top - total comp north of 70-75k
Job Types: Full-time, Permanent
Pay: From $45,000.00 per year
Benefits:
Work Location: In person
