Overview
Join our urgent care veterinary team in the hybrid role of Veterinary Assistant/ Customer Service Representative. You’ll be the friendly face greeting clients, managing appointments, and assisting with basic veterinary procedures, all while ensuring smooth clinic operations and cleanliness.
Duties
- Providing excellent customer service, ensuring a positive experience from check-in to check-out
- Managing appointment scheduling and triaging urgent calls
- Assisting veterinary staff with basic animal handling, restraint, and care procedures
- Maintaining cleanliness and organization of exam rooms, treatment areas, and reception space
- Handling phone inquiries professionally, providing information about services, and appointments
- Ensuring all client communications are clear, accurate, and friendly to foster trust and satisfaction
Skills
- Previous experience in a veterinary care setting is required.
- Excellent communication skills with the ability to connect empathetically with clients and team members
- Ability to multi task efficiently in a fast-paced environment
- Ability to handle animals safely and confidently during examinations or procedures
- Positive attitude and team player
This role offers an exciting opportunity to work in urgent care medicine. We bridge the gap between a patient's regular veterinary clinic and emergency hospitals.
We look forward to working with you!
Pay: $22.00-$24.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
