Field Training Officer - Mount Sinai Hospital
Site Description: Sinai Health is a leading academic health science center and a trailblazer for integrated care across the health continuum.
Site: Mount Sinai Hospital & Hennick Bridgepoint Hospital
Hours: Continental Rotation (0700–1900/1900–0700)
Pay Rate: $25.68/hour
Category: Averaging Agreement (Overtime after 88 hours)
Internal Posting Date: Aug 12, 2026
Internal Closing Date: Aug 19, 2026
External Closing Date: Sep 11, 2026
Responsibilities:
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Lead and coordinate training for all new security staff at the assigned sites during their first 90-day probationary period
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Report directly to the CSM and the MSH Security Services Management
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Provide supervision of all contract security services staff during the training period until end of probationary period
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Ensure all guards complete required online training from Paladin and MSH & HBH prior to working independently
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Conduct formal evaluations of new staff during training — report findings to the CSM as required
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Ensure all security guards are licensed, uniformed, and have all required PPE and equipment
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Monitor performance of all staff through the probationary period and report to CSM
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Report all issues to the CSM and MSH Security Services Management
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Proactively identify training gaps and develop training materials to address them
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Work collaboratively with Team Leads and Shift Supervisors regarding performance limitations and guard development
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Debrief all major incidents and create training content to address any identified gaps
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Report all health and safety concerns to MSH Security Services management
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Serve the Mount Sinai & Hennick Bridgepoint Hospital community with excellent customer service skills
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Deliver scenario-based, in-person, and virtual training consistent with Paladin and MSH/HBH standards
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Maintain all training records, certification matrices, and Power BI training dashboards
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Maintain confidentiality of all sensitive information at all times
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Support continuous improvement of training programs based on incident trends, audit findings, and KPI data
WHAT YOU BRING
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Valid Ontario Security Guard License & Standard First Aid & CPR C certification
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Immunization records for Mumps, Measles, Rubella, Varicella , Covid19, & two step TB skin test
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Must be able to be clean-shaven for N95 mask fit testing
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Minimum two (2) years of security experience with demonstrated training or mentorship experience
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Strong verbal and written English communication skills; ability to produce training materials and evaluations
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Experience with Power BI or equivalent training matrix/reporting tools considered a strong asset
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Legally authorized to work in Canada
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Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
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Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position
Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability
WHY PALADIN
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Competitive salary and benefits package
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Free Uniforms
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Dry cleaning & hemming/tailoring allowance
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Paid vacation & sick days
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Work today, get paid today—daily pay available
