Who We Are
Finch Auto Group is one of Southwestern Ontario’s most respected and recognized automotive dealer groups, proudly serving our community for over 30 years. We represent a wide range of top automotive brands and operate with a relentless focus on customer satisfaction, community involvement, and operational excellence. Our people-first approach and commitment to innovation fuel everything we do — and we’re just getting started.
About Finch Collision
Finch Collision Centre is a state-of-the-art, high-volume collision repair facility that’s redefining industry standards. With cutting-edge technology, a talented team, and a commitment to quality, we deliver unmatched craftsmanship and care. As we continue to grow, we’re looking for individuals who are ready to grow with us — not just into the role, but into a long-term career within the collision repair landscape.
The Opportunity: Customer Experience Specialist
Be the reason someone has a great day.
At Finch Collision, we believe repairing a vehicle is only part of what we do.
Our real job is restoring confidence after an accident.
Every guest who walks through our doors is trusting us during an incredibly stressful time. As a Customer Experience Specialist, you'll be the person who guides them through that journey with professionalism, empathy, and exceptional communication.
If you thrive in a fast-paced environment, genuinely enjoy helping people, and take pride in creating memorable experiences, we'd love to meet you.
As the communication hub of our Collision Centre, you'll connect guests, insurance partners, rental providers, technicians, and our repair planning team to ensure every repair moves smoothly from start to finish.
Your responsibilities will include:
We're looking for someone who:
Previous experience in collision repair is considered an asset, but it is not required. We are happy to train someone with the right attitude, work ethic, and desire to learn.
Why Finch Collision?
We're building something different.
At Finch Collision Centre, we're creating an experience inspired by the world's best customer service organizations. We invest heavily in our people because we believe exceptional employees create exceptional guest experiences.
When you join our team, you'll enjoy:
If you're passionate about people, communication, and delivering exceptional experiences, we'd love to hear from you.
Apply today with your resume and become part of the Finch Collision team.
