About Us
The Alley is a globally recognized premium bubble tea brand known for its handcrafted drinks, signature tapioca pearls, fresh ingredients, and unique tea flavours. The brand focuses on quality, creativity, and delivering a memorable customer experience with every drink.
The Alley at Waterworks is opening in one of Toronto’s most exciting food hall destinations. We are looking for friendly, reliable, and energetic baristas / team members to join our opening team and help deliver high-quality bubble tea, excellent customer service, and a great guest experience.
Position Overview
As a barista / team member, you will be responsible for preparing drinks according to The Alley’s standards, serving customers, maintaining a clean workspace, and supporting daily store operations. This role is ideal for someone who enjoys working in a fast-paced environment and takes pride in quality, teamwork, and customer service.
Key Responsibilities
Prepare and serve bubble tea, specialty drinks, toppings, and other menu items according to brand recipes and quality standards.
Provide friendly, professional, and efficient customer service.
Take customer orders accurately using the POS system.
Handle card payments, and order transactions.
Maintain cleanliness of the counter, equipment, prep areas, and customer-facing areas.
Follow food safety, hygiene, and sanitation procedures.
Restock ingredients, cups, packaging, and supplies as needed.
Assist with opening and closing duties.
Work as part of a team during busy periods.
Support promotional items, seasonal drinks, and brand collaborations.
Requirements
Previous barista, bubble tea, café, restaurant, or customer service experience is an asset but not required.
Strong communication and customer service skills.
Ability to work in a fast-paced environment.
Must be reliable and punctual (most important).
Comfortable standing for long periods and performing repetitive tasks.
Able to work flexible shifts, including evenings, weekends, and holidays.
A food handler certificate is an asset.
Operating Hours & Availability
- Full time: 40 hours a week, weekends and holidays required
- Part-time: 25 hours a week, weekends and holidays required
- Opening shifts can start as early as 11:00 am. Closing shifts can end at 10:30 PM on weekdays and 12:00 AM on weekends.
To Apply
Please send your resume and availability to: [email protected]
Job Types: Full-time, part-time
Pay: From $17.60 per hour
Work Location: In person
Start Date: June 2026
Pay: $17.60-$18.00 per hour
Work Location: In person
