Job Summary:
Krest One Dental is a Dental Management Corporation operating multiple clinics across Ontario, Canada. Each clinic delivers a full suite of dental services, including general dentistry, cosmetic treatments, implants, and emergency care. Our locations are equipped with modern technology and staffed by experienced professionals who prioritize patient experience, accessibility, and clinical excellence. We maintain strong brand standards and place a heavy focus on digital visibility and community engagement.
We are seeking a detail oriented Accounts Receivable (AR) Coordinator with at least 1 year of experience working in a dental office. The AR Coordinator will play a key role in managing patient accounts, processing insurance claims, and ensuring timely collections while delivering excellent customer service to patients and providers.
Responsibilities
- Manage and maintain accurate patient accounts, including insurance billing, posting payments, and reconciling balances.
- Prepare, submit, and follow up on insurance claims to ensure timely reimbursement.
- Communicate with patients regarding account balances, payment plans, and financial responsibilities.
- Investigate and resolve account discrepancies, including denied or delayed insurance claims.
- Generate aging reports and assist with collection efforts when necessary.
- Collaborate with front office and clinical staff to ensure accurate documentation and coding for claims.
- Maintain compliance with HIPAA and dental billing regulations.
- Provide excellent customer service by responding to patient and insurance inquiries in a professional and timely manner.
Qualifications
- Minimum 1 year of accounts receivable experience in a dental office.
- Strong understanding of dental insurance billing, claims processing, and payment posting.
- Proficiency in dental practice management software (e.g., Dentrix, Akituone, Cleardent etc.)
- Excellent organizational skills and attention to detail.
- Strong communication and problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Skills
- Experience handling appeals for denied claims.
- Familiarity with CDT codes and insurance verification processes.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
Equal Opportunity Employer:
We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive workplace for all employees.
This Vacancy is for an existing position in the organization.
Pay: $20.00-$25.00 per hour
Application question(s):
- Do you have experience working in a dental clinic?
- Are you legally eligible to work in Canada?
Work Location: In person