You’ll love it here! We are hiring immediately for a Permanent Part-Time Home Delivery – Post Operations Associate!
As a Post Operations Associate, you will be part of a collaborative team that plays a key role in supporting the home delivery customer experience. You’ll work closely with stores, distribution centers, and delivery carriers to ensure orders are processed efficiently and customers receive exceptional service.
Availability Requirements
Monday to Friday: Standard business hours
This is a permanent part-time position
Due to business needs, schedules may change
What you’ll do as a Post Operations Associate
Support the end-to-end flow of home delivery orders within established service standards
Work directly with stores and home delivery carriers nationally to resolve pending orders and customer return transfers
Ensure products are returned to stores or distribution centers within targeted timelines
Monitor and manage order flow between customers, carriers, and stores to prevent delays
Provide timely and accurate updates to internal partners regarding delivery status
Assist in resolving pre- and post-delivery issues, including inventory discrepancies
Deliver excellent customer service by supporting stores and addressing inquiries efficiently
Maintain accurate records and update systems with strong attention to detail
Handle sensitive customer information while strictly adhering to privacy and security standards
What we’re looking for
Minimum 2 years of administrative experience in a fast-paced environment
Minimum 1 year of customer service experience
Strong attention to detail with high accuracy in data entry
Intermediate to advanced skills in MS Excel, Word, and other Windows applications
Excellent communication skills with the ability to collaborate across teams
Ability to manage multiple priorities and adapt to changing business needs
A positive attitude and a strong commitment to teamwork
Why you’ll love it here
Employee discounts on awesome tech and appliances
Competitive compensation and benefits
An inclusive, fun, and supportive team you’ll quickly call family
Training programs to build new and transferable skills
Opportunities for career growth within the organization
A workplace that prioritizes safety, well-being, and belonging
Join our amazing team!
We’re looking for people just like you—motivated, detail-oriented, and passionate about delivering great experiences.
About Best Buy Canada
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is built on inclusivity and belonging, giving employees a place where they can bring their whole selves to work. Our distribution center is designed to receive, store, and distribute products to our customers. You’ll experience a fast‑paced environment with forklifts, lots of steps, steel‑toed shoes, bright safety vests, and plenty of laughs. Your efforts will directly contribute to creating amazing customer moments across Canada.
This job is eligible for a company performance bonus in addition to the compensation range above.
This posting is for a vacancy.
