Job Posting – Tank Truck Dispatcher / Field Operations Supervisor
Location: Grande Prairie, Alberta
Company: Nordic Energy Canada Corp.
Position Type: Full-Time
Join the Nordic Energy Team
Nordic Energy Canada Corp. is a growing transportation and oilfield services company providing safe, reliable fluid hauling solutions throughout Alberta and British Columbia. We are seeking an experienced Tank Truck Dispatcher / Field Operations Supervisor to join our team in Grande Prairie.
This is a leadership position responsible for coordinating day-to-day dispatch operations while providing direct supervision and support to our professional driving team. The successful candidate will thrive in a fast-paced environment, make sound operational decisions, and be committed to safety, customer service, and operational excellence.
Key Responsibilities Dispatch & Operations
- Coordinate daily dispatch of tank truck and fluid hauling operations.
- Schedule drivers, equipment, and resources to maximize efficiency.
- Monitor fleet activity using GPS and telematics systems.
- Manage customer requests and respond to changing operational priorities.
- Communicate with customers and drivers regarding job status, scheduling, and service requirements.
- Ensure work is completed safely, efficiently, and on schedule.
- Coordinate equipment availability with the shop and maintenance department.
- Support after-hours and on-call dispatch coverage as required.
- Complete daily dispatch documentation.
- Review tickets, field paperwork, and electronic submissions for accuracy.
- Maintain dispatch records and customer communication logs.
- Assist with reporting, scheduling, and operational planning.
Leadership & Supervision
- Supervise and support a team of professional Class 1 drivers.
- Promote a positive safety culture and lead by example.
- Coach employees on company policies, procedures, and customer expectations.
- Conduct driver observations, performance discussions, and incident reviews.
- Assist with onboarding and mentoring new employees.
- Address operational issues and resolve conflicts professionally.
Safety & Compliance
- Ensure compliance with:
- Federal Hours of Service regulations
- National Safety Code requirements
- TDG Regulations
- Company policies and client procedures
- Monitor driver logs, DVIRs, inspections, and required documentation.
- Participate in incident investigations and corrective actions.
- Work closely with Operations, HSE, and Maintenance to maintain compliance.
Qualifications
- Minimum 3–5 years of dispatch experience in trucking, transportation, or oilfield services.
- Previous supervisory or leadership experience is considered a strong asset.
- Excellent knowledge of Alberta and British Columbia oilfield operations.
- Strong understanding of tank truck operations and fluid hauling.
- Working knowledge of:
- Hours of Service
- TDG Regulations
- Strong computer skills including Microsoft Office.
- Samara Fleet management system
- Experience with dispatch and fleet management software (Samsara experience is considered an asset).
- Excellent organizational and multitasking abilities.
- Strong communication and problem-solving skills.
- Ability to remain calm and make sound decisions in a fast-paced environment.
What We're Looking For
The successful candidate is:
- A strong leader who supports and develops employees.
- Safety-focused in every decision.
- Customer-oriented and solutions-driven.
- Highly organized and detail-oriented.
- Able to prioritize multiple tasks while maintaining professionalism.
- Dependable, accountable, and willing to step in where needed.
What Nordic Energy Offers
- Competitive compensation based on experience.
- Comprehensive benefits package.
- Supportive and team-oriented work environment.
- Opportunities for growth and advancement.
- Stable, full-time employment with a respected and growing company.
- The opportunity to make a meaningful impact on daily operations and company success.
Apply Today
If you are an experienced dispatcher looking to take the next step into a leadership role, we'd like to hear from you.
Please submit your resume outlining your experience.
Nordic Energy Canada Corp. thanks all applicants for their interest. Only those selected for an interview will be contacted.
Pay: From $110,000.00 per year
Work Location: In person
