Company: Martin Motor Sports
Location: Kelowna
Position: Parts Technician
Competitive Compensation Package!
Team up with the Best People and the Best products!!
The Company:
Martin Motor Sports is a leading recreational and powersports dealer group with locations across Western Canada. We specialize in the sale, service, and support of premium powersports products, including BRP brands (such as Ski-Doo, Sea-Doo, and Can-Am), along with marine and other recreational equipment.
In addition to our retail and dealership operations, Martin Motor Sports has a growing e-commerce presence, allowing us to support customers both in-store and online. We are committed to delivering a high-quality customer experience, supported by knowledgeable teams and strong operational support across all locations.
THE POSITION:
A Parts Technician plays a vital role in keeping equipment running smoothly by ensuring the right parts are always available. With a blend of technical knowledge and excellent customer service you’ll assist both customers and technicians, helping each of them find what they need.
- Manage relationships with parts customers, providing seamless communication and follow-ups to ensure customer satisfaction.
- Provide parts availability and pricing to our customers, offering multiple solutions when available.
- Take incoming phone calls from customers, completing their requests in a timely manner.
- Provide technical and sales support to parts customers.
- Follow-up on outstanding quotes, working to close open orders.
- Communicate effectively with internal stakeholders, including parts support teams.
- Manage inventory, including Identifying and requesting parts that should be added to location inventory to meet customer needs.
- Source and purchase parts accurately and efficiently.
- Ensure all warehousing standards and practices are maintained.
- Participate in the training and mentoring of additional personnel when hired, contributing to the growth and development of internal teams.
Skills required:
- Strong understanding of motor sports and power sports.
- Excellent verbal and written communication skills.
- Proficient use of computer programs and technology.
- Ability to work in a fast-paced customer service focused environment, while multitasking and managing time effectively.
- Problem solving skills with a proactive solution-oriented approach.
- Excellent negotiation/ conflict resolution skills.
- Exceptional interpersonal and organizational skills.
- Available to work a flexible shift; including the possibility of on call and weekends.
- A client-first attitude with a commitment to delivering exceptional service.
- Valid Driver’s license and clean driving record.
WHY SHOULD YOU APPLY?
- You’ll love being a part of our team! PLUS…
- Competitive compensation plan
· Full benefits package (RRSP, Life insurance, Dependent life insurance, AD& D, Disability insurance, Dental Care, Extended Health care, Paid Time Off)
· Comprehensive and ongoing training/ Professional development opportunities.
· Supportive team environment.
· Employee Discounts!!
Easily apply with your Indeed profile.
We thank all applicants for their interest, however, only candidates selected for interviews will be contacted.
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
Work Location: In person
