Park Mazda is looking for a friendly, motivated, and organized Service Appointment Coordinator / Customer Care Representative to join our team.
If you enjoy helping people, talking on the phone, and providing excellent customer service, we'd love to meet you.
No automotive experience? No problem — we provide training and ongoing support to help you succeed.
Pay & Benefits
- $18/hour + performance bonuses
- Full health and dental benefits after 3 months
- Company events and team activities
- Supportive team environment
- On-site parking
What You'll Do
- Answer customer inquiries by phone, text, email, and online chat
- Schedule and confirm service appointments
- Follow up with customers regarding upcoming maintenance and recommended services
- Contact customers to assist with service reminders and retention programs
- Communicate with customers regarding appointment details and dealership services
- Maintain accurate customer records in our CRM system
- Work closely with the Service Department to ensure a smooth customer experience
- Deliver friendly, professional, and timely customer service
What We're Looking For
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Comfortable using computers, phone systems, and CRM software
- Customer service, call center, or appointment-setting experience is an asset
- Organized, dependable, and detail-oriented
- Ability to multitask in a fast-paced environment
- Automotive knowledge is helpful, but not required
Why Join Park Mazda?
We're proud of our team culture and the way we treat both our employees and customers. We believe in training, supporting, and promoting great people from within.
This is a great opportunity for someone looking to build a long-term career in customer service, business development, or the automotive industry.
Apply today — we'd love to hear from you.
Pay: $18.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
