Details Matter.
At DenKar Controls Inc., we support commercial and industrial HVAC clients across Northern Ontario through responsive service, strong communication, and operational excellence.
As our company continues to grow, we are focused on building strong internal systems, improving operational structure, and creating a team environment where accountability, collaboration, and attention to detail matter.
We believe sustainable growth comes from reliable people, organized processes, and team members who are willing to adapt, support one another, and contribute positively to the operation as it evolves.
We are currently seeking an Operations & Administrative Coordinator to support front desk operations, service coordination, documentation control, and administrative workflow while maintaining a high level of accuracy and organization across the business.
This role is ideal for someone who thrives in a structured yet fast-moving environment, enjoys multitasking, takes initiative, and takes pride in helping keep operations organized and moving forward.
Key Responsibilities
- Client Communication & Front Desk Support
- Manage incoming client calls, service requests, and inquiries
- Gather accurate information and route requests appropriately
- Maintain professional and responsive communication with clients, vendors, and team members
- Support day-to-day front desk coordination and administrative workflow
Service Coordination & Workflow Support
- Create, update, and manage work orders within service management software
- Perform light dispatch coordination and scheduling adjustments as required
- Maintain organized and accurate job files, notes, and documentation
- Review work orders for completeness and follow up on missing information
- Assist in ensuring jobs are properly documented and ready for invoicing
- Support technicians and operations leadership with organized communication and documentation flow
Financial & Administrative Support
- Assist with accounts receivable and accounts payable processes
- Apply payments and reconcile deposits
- Support invoice and estimate preparation
- Assist with payroll-related administrative tasks and data entry
- Maintain accurate records and financial documentation
Operations & Data Management
- Maintain accurate client records, files, and operational documentation
- Pull and prepare weekly operational and financial reports
- Monitor open tasks, incomplete information, and workflow gaps
- Support internal coordination between office staff, technicians, and leadership
- Assist with inventory, receiving, and purchase order documentation as required
What Success Looks Like
- Accurate and organized job documentation
- Strong follow-through and task completion
- Clean operational workflow and communication
- Timely and accurate administrative support
- Issues identified and addressed before they impact operations or billing
- Reliable support for technicians, clients, and leadership
Required Qualifications
- Minimum 3 years of experience in an administrative, operations, coordination, or service support role
- Strong organizational skills and attention to detail
- Ability to manage competing priorities in a fast-paced environment
- Professional verbal and written communication skills
- Basic accounting knowledge and administrative confidence
- Experience with QuickBooks Online or similar accounting software
- Strong proficiency with Microsoft Office, particularly Excel
- Ability to work independently while contributing positively within a team environment
Nice to Have
- Experience with service management software
- Experience within HVAC, trades, construction, or service-based industries
- Experience supporting dispatch, operations, or workflow coordination
- Experience with inventory receiving or purchase order processes
Why Join DenKar?
- Stable, team-oriented work environment
- Opportunity to grow within a structured and evolving organization
- Hands-on involvement in daily operations and service coordination
- Competitive compensation based on experience and capability
- Supportive leadership team focused on long-term success
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $20.00-$25.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- RRSP match
- Vision care
Work Location: In person
