Director of Operations and Programs
About Learning Buddies Network
Learning Buddies Network (LBN) is a BC-based grassroots service charity that provides free one-on-one mentoring for elementary students who need support in reading and math. Students are typically identified by teachers and community partners as children who would benefit from additional academic and social-emotional support, and whose families may not be in a position to access paid tutoring due to social, linguistic, geographic, or economic barriers.
LBN recruits and trains high school, post-secondary, and community volunteers to serve as mentors and tutors. Through consistent one-on-one support, children build literacy and numeracy skills, confidence, self-esteem, and a stronger sense of belonging. At the same time, youth volunteers develop leadership, communication, and community service skills.
LBN is currently in a period of organizational growth, with expanding programs, Indigenous partnerships, volunteer systems, and internal operational needs. To support this next stage, LBN is creating a Director of Operations and Programs role to provide day-to-day leadership across program delivery, staff coordination, volunteer systems, administrative workflows, and operational readiness.
Overview of the Position
The Director of Operations and Programs is LBN’s senior day-to-day operational leader. Reporting to the Executive Director, this role is responsible for ensuring that LBN’s programs, people, systems, and internal workflows are coordinated, timely, clear, and effective.
This role is designed to help LBN move from an Executive Director-centred operating model to a clearer management-team model. The Director ensures that day-to-day operational issues, program readiness, volunteer and buddy workflows, staff coordination, administrative follow-up, and internal systems do not default back to the Executive Director.
The Director does not replace the Executive Director’s role in strategy, fundraising, board relations, major partnerships, Indigenous relationships, or final HR decision-making. Instead, the Director translates organizational priorities into clear operational plans and ensures those plans are completed.
Position type: Employee
The Director of Operations and Programs will supervise or provide day-to-day direction
to a core team of staff across:
- Operations and administration
- Human resources and volunteer recruitment
- Communications
- IT and systems
This role is responsible for ensuring the right people, systems, and supports are in place across the organization. The Director will help staff work together effectively, reduce duplication, clarify responsibilities, and strengthen follow-through across teams.
Through the staff they supervise and support, the Director will also help ensure that Coordinators, Program Supervisors, Teacher Liaisons, Program Team Members, senior volunteers, and mentors receive the guidance, tools, and operational support they need to deliver programs successfully.
Work hours: Full-time 40 hours, with flexible scheduling. Hours must overlap with core program and organizational hours, currently generally 1:00 p.m. to 7:00 p.m. PT, Monday to Thursday. The schedule may shift based on program needs, staff supervision, meetings, events, and organizational priorities. The Director is expected to ensure key operations are covered and remain reachable for urgent program matters during active program periods.
Location: LBN staff primarily work from home. The role may require occasional in-person meetings, program visits, events, and partner meetings within British Columbia.
Compensation: Compensation is expected to be in the range of $72,800 to $93,600 commensurate with experience. Comprehensive benefits will be provided after 90 days of employment for full-time employees. LBN offers three weeks of vacation. Employees also receive paid time off during LBN’s annual closure between Christmas and New Year’s.
Please visit https://www.learningbuddiesnetwork.com/careers for the full job description and steps to apply.
Pay: $72,800.00-$93,600.00 per year
Work Location: Hybrid remote in Vancouver, BC V6M 2H1
