About Us
At MARCC, we are your branding experts! Since 1997, we’ve been helping businesses make a lasting impression with high-quality promotional products, branded apparel, professional graphic design, and print products. Proudly Canadian-owned, we started in Mount Forest, Ontario, and have expanded with offices in Waterloo and Goderich.
Our team provides custom-targeted solutions tailored to each client’s purpose, industry, and message. With decades of experience, we serve businesses across various sectors, giving us deep industry insight and a reputation for delivering the right products for the right occasions. As a Top 20% Distributor in Canada, MARCC thrives on exceptional customer service, proven by our long-standing client relationships spanning over 25 years. Join our team and be part of a company that values customer success, and high-quality branding solutions!
Your Opportunity
Do you enjoy building relationships, finding creative solutions, and helping local businesses bring their brands to life? We are looking for a personable and motivated Sales Account Manager to grow existing customer relationships while developing new business opportunities throughout the community and surrounding area. You will help businesses, organizations, schools, teams, and community groups find the right promotional products, branded apparel, graphic design, print materials, and online company-store solutions. Supported by our experienced customer service, graphic design, e-Store, and production teams, you will guide customers from the initial idea through to the finished product.
This is an excellent opportunity to build a long-term career, develop a loyal customer base, and become a trusted branding partner to local organizations.
This position is compensated with a base salary plus commission.
New to the Industry?
That’s completely okay. We are prepared to train someone who is curious, dependable, comfortable connecting with people, and motivated to learn and grow. Your ability to earn customers’ trust, solve problems, and follow through is more important to us than previous industry experience.
What You’ll Do:
- Build strong, long-term relationships with existing customers and identify opportunities to support their evolving needs
- Develop new business through referrals, networking, community involvement, prospecting, and outreach
- Meet with customers to learn about their organization, goals, audience, and branding needs
- Recommend creative and practical solutions involving promotional products, branded apparel, print materials, graphic design, and online company stores
- Prepare quotations and sales presentations and follow up with customers throughout the sales and ordering process
- Coordinate customer projects with our customer service, graphic design, e-Store, supplier, and production teams
- Maintain accurate customer and sales information and manage multiple projects and deadlines
- Stay current on new products, decorating options, supplier offerings, and industry trends
- Follow up after project completion to ensure customer satisfaction and identify future opportunities
What You Bring:
- A natural ability to connect with people and build trusted relationships
- Strong communication, listening, and customer-service skills
- A motivated, proactive, and solutions-focused approach
- Strong organization and follow-through
- The ability to manage multiple customer needs, projects, and deadlines
- Confidence using Microsoft Office and learning new computer systems
- A valid driver’s licence and reliable transportation for customer meetings
- Previous B2B sales, account management, promotional-product, apparel, printing, branding, marketing, or graphic-design experience would be an asset - but it is not required
MARCC Apparel is an equal opportunity employer and welcomes applications from all interested parties. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights’ Code and the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the process, please speak with the Hiring Manager.
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Work Location: In person
