Job Overview
We are seeking a detail-oriented and proactive Property Manager Assistant to support our property management team. This role involves assisting with daily operations, maintaining tenant relationships, and ensuring the smooth functioning of property-related tasks. The ideal candidate will have strong organizational skills, excellent communication abilities, and familiarity with property management software such as Yardi. This position offers an opportunity to grow within the property management industry while contributing to a well-organized and customer-focused environment.
Responsibilities
- Assist in managing tenant communications and inquiries via phone, email, and in person, demonstrating professional phone etiquette and customer service skills
- Support lease administration, including data entry, filing, and maintaining accurate records using property management software like Yardi
- Coordinate maintenance requests and work orders through Computerized Maintenance Management Systems (CMMS) or similar platforms
- Help organize and update tenant files, lease agreements, and other administrative documents
- Assist with scheduling property inspections, showings, and meetings with tenants or vendors
- Support the property management team in sales activities such as leasing efforts and renewal negotiations
- Maintain organized office operations through efficient filing systems and data entry processes
- Contribute to building positive customer relationships by providing exceptional service and addressing tenant needs promptly
Requirements
- Prior experience with Office software (Microsoft Office Suite) is preferred
- Familiarity with Yardi or other property management systems is highly desirable
- Administrative experience including data entry, filing, and record keeping
- Strong customer service skills with professional phone etiquette
- Experience in sales or negotiation is a plus for lease renewals and tenant relations
- Knowledge of property management practices and customer relationship management (CRM) tools
- Excellent organizational skills with attention to detail
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Strong communication skills both written and verbal
- Ability to work independently as well as part of a team
This role is essential in supporting the seamless operation of our property management services while providing valuable experience within the industry.
Pay: $23.75-$25.43 per hour
Work Location: Remote
