Job Summary
Consentia Pacific provides document and data management services, including data entry, transcription services, imaging, and document management software solutions. We are seeking a Courier / Records Clerk to support both our transportation and production operations.
This position is responsible for the secure pickup and delivery of confidential client records throughout the Lower Mainland while also assisting with document preparation, scanning, quality assurance, indexing, and other production activities when not performing courier duties.
The ideal candidate is dependable, organized, customer-focused, and comfortable working independently as well as in a team environment.
Due to the confidential nature of our work, successful candidates will be required to pass a background security check and provide a clean driver's abstract.
Responsibilities and Duties
Some of the duties are as follows:
- Safely transport confidential client records between client locations and Consentia Pacific facilities.
- Load, unload, and safely handle boxes of records and other materials.
- Maintain accurate pickup and delivery documentation and chain-of-custody records.
- Represent Consentia Pacific professionally when interacting with clients.
- Assist with document preparation, including sorting records, removing staples, batching documents, and preparing files for scanning.
- Operate high-volume document scanners and complete quality assurance checks.
- Perform indexing, data entry, auditing, and rescanning as required.
- Assist with microfilm and microfiche scanning when required.
- Support general production activities based on operational needs.
- Maintain company vehicles in a clean and professional condition and promptly report any maintenance concerns.
- Follow company policies relating to confidentiality, security, and safe handling of client information.
Qualifications and Skills
The successful candidate will possess:
- A valid Class 5 driver's licence with a clean driving record.
- Excellent customer service and communication skills.
- Strong attention to detail and organizational skills.
- Ability to work independently and manage daily routes efficiently.
- Good computer skills and confidence using Microsoft Office applications.
- Ability to learn production processes and operate scanning equipment.
- Strong work ethic and willingness to assist wherever needed.
- Ability to lift and carry boxes of records throughout the day.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Flexibility to transition between driving responsibilities and production work as operational needs require.
Due to the nature of the documents handled, excellent reading and comprehension skills in English are required. Previous courier, delivery, warehouse, records management, or production experience is considered an asset; however, training will be provided.
Pay: $18.25-$18.75 per hour
Work Location: In person
