Job Summary
We are seeking a reliable, detail-oriented Accounts & Logistics Administrator to support our daily operations. This role plays an important part in ensuring orders are processed accurately, shipped on time, and customers are supported professionally. There is also opportunity to assist with light marketing and social media initiatives.
Key Responsibilities
Responsibilities include, but are not limited to:
- Preparing and shipping completed orders, including printing shipping labels, preparing documentation, pulling samples, coordinating courier pickups, and contacting customers regarding payment prior to shipment when required
- Completing daily invoicing, weekly collections, and maintaining organized digital and physical filing
- Answering incoming calls and emails, and providing coverage for the order desk during staff absences or vacation periods
- Communicating with customers regarding order status, shipments, and general inquiries
- Maintaining accurate customer records and order information
- Assisting with inventory tracking and shipping supplies
- Supporting the office with general administrative tasks as needed
Eventually working towards:
- Processing customer orders and preparing new estimates
Position Details
- Full-time, on-site position
- Monday to Friday, 8:00 a.m. – 4:00 p.m.
- Closed on all statutory holidays and typically for one week during the Christmas holiday period
Required Skills & Qualifications
- Strong proficiency in written and spoken English
- Excellent telephone manner and customer service skills
- Ability to work effectively both independently and as part of a team
- Strong organizational skills with the ability to multitask accurately
- Ability to work efficiently during busy periods and remain self-motivated and productive during quieter times
- Working knowledge of Microsoft Word and Excel
- Comfortable using computers and learning new software
Additional Skills (Considered an Asset)
- Experience with marketing or social media, including posting content or assisting with basic promotions
- Familiarity with Business Accounts on Instagram, Facebook, or LinkedIn
- Experience in a manufacturing, printing, or logistics environment
- Basic knowledge of accounting or bookkeeping processes
Company Profile
West Coast Labels Ltd. is a family-owned label manufacturing company that has proudly been in business since 1997. We value teamwork, reliability, and long-term relationships with both our customers and employees.
All applicants must be legally entitled to work in Canada and able to pass a background check.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Benefits:
- Casual dress
- Extended health care
- On-site parking
Work Location: In person
