Join Wainbee!
Wainbee is 100% employee-owned! This is reflected in the values we place on our employees and the way we support them.
As a Customer Experience Support person at Wainbee, you can look forward to employer-paid benefits and a pension plan that includes an employer contribution.
Position: Customer Experience Support
Location: Saint - Georges
Schedule: 8:30 am - 4:30 pm / 37.5 hours per week
Responsibilities:
Store Operation & Customer Service
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Greet walk-in customers to the store in a professional and welcoming manner.
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Assist customers with their product requirements.
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Build hydraulic and pneumatic hose assemblies utilizing the provided tools, equipment, and training.
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Pick, pack and ship orders and transfers.
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Maintain store stock levels and product displays.
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Maintain a neat, inviting, and safe store.
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Actively participate in development training provided by the company and vendors.
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Provide complete accurate information to other supporting departments such as
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Purchasing, Credit and technical services.
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Perform other duties as assigned.
Warehouse
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Follow guidelines safe warehouse access and operation of machinery.
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Receive, process and report if any discrepancy in incoming orders (POs, Transfers) ensuring accuracy and completeness.
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Monitor transfers in transit and report if any misalignment occurs.
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Pack goods so that they arrive intact at the customer's or supplier's premises.
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Perform data entry and maintain accurate records in the inventory management system.
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Monitor and maintain inventory levels, ensuring adequate levels of supplies are always available.
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Assist with the organization and maintenance of the warehouse, including shelving, labeling, and cleaning.
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Participate in periodic inventory audits and cycle counts.
To be considered for this position, candidates must meet the following requirements:
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Mechanical and technical education and/or proven experience in hydraulics and or
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pneumatics.
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Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
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Superior telephone manners and strong interpersonal skills.
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Strong written and verbal skills to communicate with all levels of the organization.
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Strong customer service orientation.
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Excellent problem-solving skills and attention to detail.
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Ability to work independently and as part of a team.
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Physical Demands:
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Moderate physical Activity
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Able to lift up to 40 lbs
If you are interested and have the skills required for this position, APPLY NOW! We look forward to meeting you!
