Medical Office Assistant (MOA) – Part Time
Courtenay, BC
We’re hiring an MOA to join our established, collaborative clinic team. This role is ideal for someone who enjoys variety, values teamwork, and wants to work in a clinic where people genuinely support one another.
About Our Clinic
We are a busy but well-organized practice with:
- 8 physicians
- 6 allied health professionals
- 5 experienced MOAs (and growing)
Our days are steady and manageable, and we place a strong emphasis on task sharing, clear communication, and helping one another when things get busy. Asking for help is encouraged here- and you’ll actually receive it.
The office closes daily from 12–1pm for lunch, and we are intentional about creating a workday that feels sustainable.
How the MOA Team Works
- Each MOA has a primary area of responsibility
- All MOAs are cross-trained so the team can step in seamlessly when someone is away or needs support
- Responsibilities are shared- no one is stuck carrying everything alone
- Overtime is not expected, and staying late is rare
This is a role where you’re trusted as a professional and supported as a teammate.
The Role
You’ll provide a mix of administrative and clinical support, including:
- Patient scheduling, phone and email communication
- Processing incoming e-faxes and coordinating care with external providers
- Maintaining accurate and confidential patient records
- Supporting patients in the clinic
- Taking basic patient measurements and assisting with routine clinical tasks
- Preparing and turning over exam rooms
(Billing is not part of this role.)
What We’re Looking For
We’re open to candidates with MOA experience or relevant transferable experience in healthcare or clinical settings.
You’ll thrive here if you are:
- Organized, detail-oriented, and calm under pressure
- Kind, respectful, and team-focused
- Comfortable asking questions and offering help to others
- Motivated to learn and grow within a supportive environment
- Thoughtful with patient care, privacy, and inclusivity
Professional Development & Culture
Professional development is woven into our practice. We regularly hold:
- Team huddles
- Workshops
- Opportunities to learn and grow together
We value transparency, direct communication, and a gossip-free workplace where people feel respected and supported.
Schedule & Compensation
- 20-24 hours per week, Monday–Friday
- $20–22/hour, negotiable based on experience
- Paid training
- Benefits eligibility after 3 months
- Paid volunteer hours (up to 8 hours/year)
Pay: $20.00-$22.00 per hour
Benefits:
- Extended health care
- Paid time off
Application question(s):
- We’re open to candidates with MOA experience or relevant transferable healthcare experience. How has your past experience prepared you for this role?
- Compensation for this role is $20–22/hour depending on experience. Does this align with what you’re seeking at this time?
Location:
- Courtenay, BC V9N 8R9 (preferred)
Work Location: In person
