Job Summary
We are seeking an experienced and enthusiastic Head Barista to lead our coffee team and ensure exceptional customer service. The ideal candidate will possess strong leadership skills, extensive barista experience, and a passion for delivering high-quality beverages and food. As the Head Barista, you will oversee daily operations, maintain food safety standards, and foster a welcoming environment for both customers and staff. This role requires excellent time management, multitasking abilities, and a thorough understanding of food handling and service procedures.
Responsibilities
- Lead and supervise the barista team to ensure efficient and friendly service
- Prepare and serve high-quality coffee beverages, teas, and specialty drinks in accordance with company standards
- Oversee food preparation and food safety protocols to maintain cleanliness and compliance with health regulations
- Manage cash handling, cashiering, and POS transactions using Micros POS systems accurately
- Train new staff on food safety, food handling, serving techniques, and POS operation
- Maintain inventory levels of coffee beans, supplies, and food items; place orders as needed
- Ensure all equipment is properly maintained, cleaned, and operated safely
- Provide excellent customer service by engaging with customers, addressing concerns, and creating a welcoming atmosphere
- Assist in managing daily operations during shifts to ensure smooth workflow
- Uphold company policies related to food safety, sanitation, and customer satisfaction
Skills
- Proven experience as a Barista with leadership responsibilities (Head Barista preferred)
- Strong knowledge of POS systems, especially Micros POS
- Extensive background in the food industry with a focus on food preparation and service
- Excellent time management skills to handle busy periods efficiently
- Outstanding customer service skills with the ability to engage positively with diverse clientele
- Ability to perform basic math for cash handling, transactions, and inventory management
- Knowledge of food safety standards and proper food handling procedures
- Effective communication skills for training staff and interacting with customers
- Ability to multitask in a fast-paced environment while maintaining attention to detail
This position offers an opportunity to lead a dynamic team in a vibrant coffee environment where your expertise will directly impact customer satisfaction. We value professionalism, dedication, and a passion for quality service.
Pay: $15.00-$22.00 per hour
Benefits:
- On-site parking
- Store discount
Work Location: In person
