POSITION TITLE: Frontline Support Worker
REPORTS TO: Program Manager of Frontline
DEPARTMENT: Frontline
For over 26 years, Harvest House Atlantic (www.harvesthouseatlantic.org), located in Moncton, NB, has actively supported those struggling with homelessness, addiction, and mental health issues.
We are seeking men and women supervisors/case workers to help manage the day-to-day operations and client support of our Recovery programs.
Key Responsibilities
- Ensure that residents are always supervised and supported by being present on the premises at all times.
- Provide informal counselling/mentorship with residents. Incorporate trauma-informed, client centered principals in everyday engagement.
- Conduct one-on-one discussions with residents to discuss issues as they arise and resolve any disputes.
- Utilize active listening and supportive response skills to support resolution of daily challenges.
- Maintain order by ensuring that all residents are aware of house policies and living agreements.
- Complete paperwork/cleaning/food prep as directed by the Manager.
- Conduct House checks at regular intervals throughout the day/night.
- Support general maintenance in the House.
- Oversee the chore schedule for the following day.
- Monitoring of all guest accessible areas within 182 High St facility.
- Ensure all standard operating policies and procedures are followed and consistently maintained by all guests.
- Respond to medical and/or behavioural incidents and coordinate emergency responses as required
- Provide goods, services, and guest support while maintaining healthy guest-staff boundaries
- Support guests as assigned in completing action-oriented, housing focused case management goals
Qualifications and Requirements
- Vulnerable Sector Background Check
- Social Development Check
- First Aid Certificate is preferred
- Experience in the field/sector is preferred
Job Type: Full-Time
Job Type: Casual
Pay: $20.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: In person
