Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
The Work
The Business Development Manager is responsible for developing the reverse mortgage origination volume potential, of certain mortgage brokers in their assigned geographic areas while delivering on the Bank’s service commitment to the broker network. The BUSINESS DEVELOPMENT MANAGER prospects for new broker relationships and nurtures existing relationships to develop the origination volume potential of their assigned broker network and meet targets. The BUSINESS DEVELOPMENT MANAGER interacts with brokers primarily through non face-to-face communications and may be required to present or participate in person at training sessions, industry events and special events outside the office from time to time.
Relationship management with brokers is strengthened through the BUSINESS DEVELOPMENT MANAGER’s positive personality, professional conduct and ability to deliver exceptional service in a highly competitive and dynamic market. Achieving origination volume potential will depend on the BUSINESS DEVELOPMENT MANAGER’s ability to assist brokers with identifying deals that fit within the Bank’s addressable market, promoting the Bank’s value proposition to win the business and assisting brokers and internal teams with getting acceptable deals closed. Success will also depend on the BDMs knowledge level of the broker network, the Bank’s products, internal processes and credit guidelines combined with the ability to work effectively with others on both the inside and external sales teams. The BUSINESS DEVELOPMENT MANAGER is to report directly into the Director, Residential Sales.
The BUSINESS DEVELOPMENT MANAGER’s performance in the main accountabilities areas listed below, when collectively performed well, will lead to success in this position.
1. Grow Origination Volume (70%)
The BUSINESS DEVELOPMENT MANAGER is expected to develop the origination volume potential from brokers in their assigned geographic areas by generating new business and cultivating increased share of business from existing broker relationships. In addition to achieving the target origination volume, the BUSINESS DEVELOPMENT MANAGER will be evaluated on efficiency metrics assigned by the Director, Residential Sales such as funded volume as a percentage of submissions and number of outbound calls and contacts made. The BUSINESS DEVELOPMENT MANAGER will dedicate time to all phases of the sales relationship cycle - from prospecting through to the business development phases - employing a variety of actions which include but are not limited to:
Onboarding brokers: establishing broker agreements where necessary, making welcome calls for brokers who are dealing with the Bank for the first time, collecting feedback from brokers regarding the BUSINESS DEVELOPMENT MANAGER’s and the Bank’s overall service levels
Tracking prospecting activities, in order to monitor and report on the BUSINESS DEVELOPMENT MANAGER’s progress, such as how many new broker agreements were completed and approved, how many “new” brokers were contacted, what was discussed and if any deals were submitted
2. External & Internal Relationship Management (20%)
The BUSINESS DEVELOPMENT MANAGER will reflect the Bank’s values in all interactions whether external or internal. The Bank’s image of integrity, quality and dependability are critical dimensions to how the BUSINESS DEVELOPMENT MANAGER should conduct business and build relationships. The BUSINESS DEVELOPMENT MANAGER will be responsible for:
3. Administration and Organization (10%)
As a member of the larger Single Family Residential team, the BUSINESS DEVELOPMENT MANAGER will support informational needs and processes ensuring the smooth handling of deals through pipeline to funding by:
What we offer [For full-time permanent roles]
\uD83D\uDCB0 Competitive discretionary bonus
✨ Market leading RRSP match program
\uD83E\uDE7A Medical, dental, vision, life, and disability benefits
\uD83D\uDCDD Employee Share Purchase Plan
\uD83D\uDC76\uD83C\uDFFD Maternity/Parental top-up while you care for your little one
\uD83C\uDFDD Generous vacation policy and personal days
\uD83D\uDDA5 Virtual events to connect with your fellow colleagues
\uD83C\uDF93 Professional development and comprehensive Career Development program
\uD83D\uDC9B A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!
