We are looking for a FLOOR MANAGER with previous management experience to join our team. The FLOOR MANAGER is responsible for helping the restaurant meet service, sales, and profit objectives along with supervising and directing associates in daily work activities.
KEY DUTIES & RESPONSIBILITIES:
Operations:
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Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service
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Manage staff, providing them with feedback and maintaining a high level of employee morale
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Ensure positive guest service in all areas; investigate and respond to complaints, taking appropriate actions to ensure guest recovery and return
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Create an engaging and energetic environment where all associates work as a highly functioning team
SKILLS AND QUALIFICATIONS:
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2+ years’ experience as a manager of a high volume, similar environment
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Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset
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Wine education is a must
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Sommelier accreditation is an asset
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Demonstrated ability to build relationships and manage staff at all levels, exceptional interpersonal skills
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High personal integrity, professionalism, and maturity
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Exceptional guest service orientation and passion for all things food and beverage
WHY WORK FOR US?
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Competitive Wages
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Extended Health Benefits
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Discounts at all Scale Hospitality Restaurants
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Corporate Goodlife Fitness Rates
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FUN Team and Culture
INK Hospitality recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
