Westside Recreation Centre is a world-class facility based on a lifestyle and wellness concept. Since 2000, we have been providing families with high-quality and accessible recreation facilities, programs, and services.
The Climbing Wall Instructor/Monitor position has the responsibility to provide quality leadership for a variety of climbing wall programs at Westside. Primary responsibilities include program instruction and belaying during open time. Other duties can include: volunteer supervision, program planning and administration, promotions, and risk management implementation.
Position Description
- Supervise and oversee summer camp programs and drop-in participants in the climbing wall
- Provide supervision for uncertified instructors and volunteers
- Provide new guests and members with Climbing Wall Orientation
- Provide belay tests to those participants with previous climbing experience
- Provide excellent customer service and climbing wall information to our customers
- Belay during open climbing hours
- Belay during birthday parties and rentals
- Instruct climbing wall programs for children, youth, and adults
- Ensure the safety of all participants
- Assist with route setting
- Lead crafts, games, and sports for summer camp participants
ADMINISTRATIVE:
- Take daily attendance of program participants
- Lesson plan based on course requirements
- Attend any staff meetings/additional training
- Maintain written record/reports as necessary
- Answer any public inquiries and/or complaints
- Administrative duties as required
RISK MANAGEMENT:
- Complete Incident Report Forms as required
- Assist in weekly safety and inventory checks
- Ensure waiver forms have been signed by a parent or legal guardian
- Follow all general facility rules related to general behavior, demeanor, use and care of facility areas, and criminal activity
PHYSICAL/PSYCHOLOGICAL DEMANDS:
- Ability to work in a fast-paced, noisy environment
- Ability to work inside as well as outside when required
- Ability to lift 20-25 lbs on a daily basis
- Must be able to belay for long periods of time
SKILLS REQUIRED
- Ability to work in a team environment
- Ability to work independently
- Ability to lead small groups
- Good customer service skills
- Good communication and problem-solving skills
- Good planning and organizational skills
QUALIFICATIONS
- Current CSA Standard Z1210-17 Intermediate First Aid
- Must be 18 years of age or older
- Minimum 6 months of indoor or outdoor climbing experience
- High 5 is considered an asset
- Have CGI (Climbing Gym Instructor) Level 1 ACMG certification, or active CWI (Climbing Wall Instructor) Levels 1&2 CWA certification, or actively working towards getting certified
