Date Posted: 07/23/2026
Req ID: 49585
Faculty/Division: Temerty Faculty of Medicine
Department: Postgraduate Medical Education
Campus: St. George (Downtown Toronto)
Position Number: 00056140
Existing Vacancy: Yes
Description:
About us:
Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.
Your opportunity:
Postgraduate Medical Education (PGME) offers a collaborative professional learning environment dedicated to supporting learners, faculty and staff. We offer a respectful team-oriented culture and value the dedication and innovation of all staff who contribute to our mission. We believe in ongoing improvement and innovation and promote a strong commitment to work-life balance among our employees.
As Records and Enrollment Administrator , you will support the PGME Office by acting as the first point of contact for learners, education leaders, staff and other stakeholders. You will provide administrative support by supporting the registration process for over 4,000 learners. You will draw upon your superior organizational, interpersonal and excellent customer service to provide proactive support and ensure the effective and efficient operation of the registration process.
Your responsibilities will include:
Acting as the first point of contact for general inquiries and handling sensitive and/or confidential information
Resolving issues within the scope of the role and escalating problems as required.
Writing routing documents and correspondence, including editing content for brochures, newsletters, websites, and/or handbooks.
Analyzing and formatting data for presentations and reports; Generating reports
Coordinating tasks for projects and other strategic initiatives with stakeholders
Applying established standards when confirming eligibility requirements including providing detailed information regarding procedures and deadlines.
Collecting supporting documentation required for records and enrollment processing; Verifying that records are coded accurately and corrected as required
Essential Qualifications:
Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
Minimum three (3) years’ of relevant administrative experience working within a registrarial environment, preferably in a postgraduate setting
Demonstrated front-line customer service experience, including experience serving as the first point of contact and resolving issues within scope.
Experience coordinating projects/initiatives and managing priorities
Experience independently drafting correspondence and communications, including writing professional and accurate minutes
Experience updating and maintaining website content using content management systems
Experience analyzing and generating reports
Experience maintaining and updating administrative processes
Proficiency using Microsoft Office Applications (Word, PowerPoint, Outlook, Excel), Adobe Acrobat, as well as the ability to adapt to and learn new technologies
Demonstrated ability to work with a fluctuating workload
Ability to work independently with a high degree of initiative, discretion, and tact; ability and willingness to work cooperatively in a team environment
Exceptional interpersonal andcommunication skills, both verbal and written
Ability to problem solve and deal effectively with multiple priorities and projects with conflicting deadlines while maintaining a high degree of quality and accuracy
Assets (Nonessential):
Experience working with POWER, PGME Registration Portal and OATS
Experience working in medical education
Experience reviewing and processing registration documents
Experience working with the College of Physicians & Surgeons of Ontario
Knowledge of the University of Toronto Archives & Records Management policies & procedures
To be successful in this role you will be:
Approachable
Efficient
Organized
Problem solver
Team player
Please note:
Please note this is a term position ending June 2028.
Closing Date: 08/04/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 - $67,916. with an annual step progression to a maximum of $86,855. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Sharon Hung
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
Job descriptions are available upon request for internal applicants.
Diversity Statement
The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.
Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please contact
[email protected].
Job Segment: Rehabilitation, Administrative Assistant, Equity, Records Management, Healthcare, Administrative, Finance, Records
