Experienced Dental Receptionist
Downtown Toronto | Monday to Friday | No Evenings or Weekends
We are a well-established, modern dental practice located in the heart of Downtown Toronto, just steps from Union Station. Our team is dedicated to delivering exceptional patient care in a warm, professional, and collaborative environment. We are currently looking for an experienced, enthusiastic, and patient-focused Dental Receptionist to become an integral part of our growing team.
As the first point of contact for our patients, you will play a key role in creating a positive patient experience while ensuring the smooth day-to-day operation of our front office.
Key Responsibilities
- Welcome and check in patients with professionalism and a friendly attitude
- Answer incoming phone calls and respond to patient inquiries
- Schedule, confirm, and coordinate patient appointments
- Maintain accurate patient records and update information in Dentrix
- Verify insurance eligibility and process insurance claims
- Present treatment plans and discuss financial arrangements with patients
- Process payments and maintain accurate financial records
- Coordinate patient recalls, follow-up appointments, and ongoing communication
- Work closely with dentists, hygienists, and clinical team members to ensure an efficient patient experience
- Maintain a clean, organized, and professional reception area
- Assist with general administrative duties as required
Qualifications
- Minimum 2 years of dental reception experience required
- Experience using Dentrix is considered a strong asset
- Thorough knowledge of dental terminology, insurance billing, treatment coordination, and scheduling
- Exceptional communication and customer service skills
- Strong organizational, multitasking, and problem-solving abilities
- Professional, positive, and team-oriented attitude
- Ability to work independently while contributing to a collaborative team
- Proficiency with Microsoft Office and general computer applications
What We Offer
- Competitive compensation based on experience
- Stable Monday to Friday daytime schedule
- No evenings or weekends
- Supportive, positive, and team-oriented workplace
- Opportunities for ongoing professional development and career growth
- Modern office conveniently located in Downtown Toronto, close to public transit
If you are an experienced Dental Receptionist who enjoys working in a fast-paced, patient-focused environment and takes pride in delivering outstanding customer service, we would love to hear from you. We look forward to welcoming the newest member of our team!
Pay: $22.00-$28.00 per hour
Benefits:
- Company events
- Dental care
Application question(s):
- Do you have a certificate or diploma in Dental Office Administration?
Experience:
- Dental receptionist: 2 years (required)
- Dental Administration: 2 years (required)
Licence/Certification:
- CPR Certification (preferred)
Location:
- Toronto, ON M5J 2V5 (preferred)
Work Location: In person
