Position Summary
We are currently seeking a customer-focused and detail-oriented Inside Sales Representative to join our team. The successful candidate will play a key role in supporting branch operations, maintaining strong customer relationships, and contributing to overall sales growth and operational efficiency.
This role is ideal for an individual who thrives in a fast-paced environment, enjoys collaborating with customers and team members, and takes pride in delivering exceptional service.
Key Responsibilities
- Provide professional and solutions-focused customer service through phone, email, and in-person interactions.
- Process sales orders, purchase orders, quotations, and customer inquiries accurately and efficiently.
- Assess customer needs and provide product information, pricing, and order status updates.
- Coordinate closely with operations and shipping teams to ensure accurate and timely customer deliveries.
- Support inventory activities including inventory counts, product ordering, and showroom maintenance.
- Process daily sales transactions and assist with balancing receipts and invoices.
- Maintain awareness of market conditions, competitor activity, and customer opportunities.
- Assist with identifying and developing new business opportunities and maintaining strong customer relationships.
- Support branch operations and provide backup assistance to other team functions as required.
Qualifications & Experience
- Grade 12 diploma or equivalent.
- Minimum one year of sales or customer service experience, preferably within the building materials or related industry.
- Experience with Microsoft Office applications and point-of-sale or ERP systems is considered an asset.
- Strong communication, organization, and time management skills.
- Ability to work both independently and collaboratively within a team environment.
Competencies
- Strong customer service orientation.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Professional communication and interpersonal skills.
- Self-motivated with a positive and team-oriented attitude.
All inquiries and applications will be handled with strict confidentiality.
Pay: From $54,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
