Job Summary
We are seeking a dynamic and customer-oriented Sales Associate/Back Of House to join our team. This role involves engaging with customers, demonstrating products, managing sales transactions, and supporting store operations. The ideal candidate will possess excellent communication skills, a strong understanding of retail sales, and the ability to work efficiently in a fast-paced environment. Multilingual abilities and technical sales experience are highly valued to enhance customer interactions and drive sales growth.
Duties
- Greet customers warmly and assist them with product selections and inquiries
- Conduct product demonstrations and explain features to customers, emphasizing benefits
- Manage point-of-sale (POS) transactions accurately, including cash handling and processing payments
- Upsell products and accessories to maximize sales opportunities
- Maintain organized merchandising displays and ensure products are well-stocked and attractive
- Support back-of-house operations such as inventory management, stock replenishment, and product organization
- Provide exceptional customer service by addressing questions, resolving issues, and ensuring customer satisfaction
- Assist with store opening and closing procedures, including cash register reconciliation
- Utilize technology tools for sales tracking, inventory management, and communication within the team
Requirements
- Proven experience in retail sales or technical sales preferred; experience with product demos is a plus
- Strong communication skills, both verbal and written, with excellent phone etiquette
- Ability to handle cash transactions accurately using POS systems
- Basic math skills for handling cash and calculating totals or discounts
- Exceptional organizational skills with attention to detail in merchandising and stock management
- Ability to work efficiently in a fast-paced environment while managing multiple tasks effectively
- Strong time management skills to prioritize duties during busy periods
- Customer service-oriented mindset with a professional appearance and attitude
- Previous experience in merchandising, cashiering, or related roles is advantageous
This position offers an engaging environment where your sales expertise can thrive while providing valuable support behind the scenes. We value proactive team members who are eager to learn and contribute to our store’s success.
Pay: $17.60-$20.00 per hour
Benefits:
Work Location: In person