The Role
Responsible for driving to customer locations and installing, servicing, repairing, and maintaining dock and door equipment and other industrial building accessories.
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Install, repair, and maintain commercial overhead doors, rolling steel doors, and high-speed door systems.
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Service and install dock levelers (mechanical and hydraulic), vehicle restraints, and dock seals.
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Diagnose and resolve issues across mechanical, low-voltage electrical, and hydraulic systems.
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Conduct routine inspections and preventative maintenance to identify wear and tear and recommend repairs before failures occur.
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Lead on-site work activities while coaching and developing apprentices in technical skills and safe work practices.
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Utilize mobile applications to complete work orders, capture job-site photos, and obtain customer approvals.
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Maintain a clean and organized work environment while adhering to all safety protocols, including lockout/tagout and fall protection procedures.
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Schedule and coordinate service in accordance with daily repair schedule.
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Confer with customers regarding problems and issues.
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Perform safety and operational tests.
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Complete and process necessary paperwork.
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Maintain accurate vehicle parts inventory levels in compliance with Branch Guidelines. Pick up parts and replenish vehicle inventory.
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Maintain all required safety equipment supplied with vehicle.
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Complete all training as required.
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Perform other duties as assigned.
Perks and Benefits
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Competitive compensation, no flat rate
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Yearly tool allowance
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Tuition reimbursement for any program or course of your choice
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Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
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Pension plan
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Boot allowance
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A provided service vehicle with gas, insurance, and repair expenses covered
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Company provided cellphone
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Opportunities for advancement and ongoing professional development
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State-of-the-art training facilities
Education and Qualifications
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High school diploma.
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Valid Ontario driver's license with a clean driving record.
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Five to ten years of hands-on experience with commercial dock and door systems preferred.
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Strong working knowledge of springs, cables, operators, hydraulic systems, and dock equipment.
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Good mechanical aptitude with knowledge of electrical/electronic systems and hydraulics.
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Able to read and understand hydraulic and electrical schematics.
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Able to perform arc welding of mild steel.
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Comfortable interpreting technical drawings and manuals to troubleshoot complex issues.
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Must be familiar with tools and equipment used in the dock and door industry.
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Basic computer skills and working knowledge of Microsoft Office programs.
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Self-motivated, detail-oriented, and confident interacting with customers in a professional manner.
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Good organizational, customer service, communication, and interpersonal skills.
Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.
At Crown Lift Trucks, we believe in fairness and transparency. While most of our hiring decisions are made by people, we may use technology, including AI-based tools, to assist with parts of the process such as screening or assessments. If this happens, it is always supported by human review.
We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role.
This job posting is for an existing vacancy (not for a future candidate pool).
Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.
We are an equal opportunity employer. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.
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