Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting the administrative functions of the office. This role is essential in ensuring smooth daily operations and a positive patient experience. MUST have DENTAL EXPERIENCE, familiarity with electronic medical records, and proficiency with dental management software such as Dentrix is highly valued. The position offers an engaging work environment with opportunities for professional growth within a supportive team.
Responsibilities
- Greet patients warmly and efficiently manage check-in/check-out procedures
- Schedule appointments and manage appointment calendars using Dentrix and Practice by Numbers
- Verify patient insurance information and process payments accurately
- Answer multi-line phone systems promptly and professionally
- Maintain accurate electronic medical records in compliance with privacy regulations
- Assist patients with forms, inquiries, and general office needs
- Coordinate with dental staff to ensure smooth workflow throughout the day
- Manage correspondence, including emails and appointment reminders
- Support the team in maintaining a clean, organized front desk environment
Qualifications
- Proven experience as a Dental Receptionist or in a dental/medical office setting
- Proficiency with dental management software, we use Dentrix and Practice by Numbers
- Strong knowledge of medical terminology relevant to dental care
- Excellent communication skills, both verbal and written
- Experience with electronic medical records systems and multi-line phone systems
- Office experience demonstrating organizational skills and attention to detail
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Professional demeanor with exceptional customer service skills
- High school diploma or equivalent; additional certification or training in medical administration is a plus
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care. Our Practice is open Monday to Friday, free staff parking, completive wages and benefits.
Work Location: In person
