Job Overview
Collingwood Auto Glass is seeking a professional and organized Secretary to join our team. The ideal candidate will provide essential administrative support, ensuring smooth daily operations at our auto glass repair shop. This role involves handling front desk duties, managing customer interactions, and maintaining accurate records. The Secretary will serve as the first point of contact for clients and staff, contributing to a positive and efficient work environment. Experience with office management, strong computer skills, and excellent customer service are essential for success in this position.
Responsibilities
- Greet customers promptly and professionally at the front desk
- Manage multi-line phone systems, answer inquiries, and direct calls appropriately
- Schedule appointments and coordinate service times with clients
- Perform data entry using QuickBooks, Microsoft Office, and Google Workspace applications
- Maintain organized filing systems for customer records and office documents
- Assist with billing, invoicing, and basic bookkeeping tasks
- Support administrative tasks such as proofreading documents and managing correspondence
- Handle customer support issues with professionalism and courtesy
- Manage office supplies inventory and ensure the cleanliness of the reception area
- Support other clerical duties including filing, photocopying, and document preparation
Skills
- Proficiency in QuickBooks, Microsoft Office Suite, Google Workspace, and general computer skills
- Strong organizational skills with attention to detail and accuracy in data entry and proofreading
- Excellent phone etiquette and customer service skills, including experience with multi-line phone systems
- Previous clerical or administrative experience preferred, especially in a medical or dental office setting
- Ability to manage front desk operations efficiently and professionally
- Capable of multitasking in a fast-paced environment while maintaining professionalism
- Strong organizational skills with the ability to prioritize tasks effectively
- Experience with bookkeeping or financial record management is a plus
- Familiarity with dental or medical office procedures is advantageous but not required
Pay: $17.60-$20.00 per hour
Work Location: In person
