This position is responsible for ensuring the safety of all guests while providing an exceptional zipline tour experience. After being hired, all guides must participate in a two week hands on training program and pass the practical exam at the end of the two weeks.
The training program teaches you the following guide responsibilities: setting stop ropes, tying required knots, assisting guests in proper harness and helmet fitting, demonstrating proper zipping techniques, operating the zipline activity, breaking guest’s speed upon incoming approach, performing retrievals and rescues, inspecting equipment, and educating guests about local history and environment.
Candidates must be able to also perform site maintenance between tours.
Guide Skills and Qualifications
Positive attitude towards constructive feedback
Be able to communicate effectively with people of all ages
Be able to multitask
Have a positive attitude
Strong attention to detail
Prior experience with outdoor recreation, athletics, educational roles, high ropes experience or ziplining is an asset but not a requirement
All guides must pass the two week safety training course once hired
Have the physical capability to assist and accommodate guests of various sizes throughout the course
Be able to hike, climb, and rappel to and from high altitudes
Possess full range of overhead arm motions
Have full hand dexterity
Have a strong upper body to pull self and the potential addition of a rolling 270 pounds along each cable's incline
Be able to walk and stand for long periods of time
Be able to decrease the speed of, and stop, guests of various weights and speeds as they approach each incoming landing point
Schedule
Two training sessions, first one in late April/ early May and second one in early June.
May - June approximately 20-30 hours a week is typical, mostly weekends with three days off during the week days.
End of June - September long weekend approximately 40 hours per week, typically 5 days on, 2 days off schedule.
For employees whose contract continues after September long weekend, approximately 20-30 hours a week, mostly weekends with three days off during the week.
To apply for a position, please send your resume to
[email protected] .
