Eight Ounce Coffee is looking for a passionate and reliable Wholesale Relationship team member to join our team. This is a remote position that requires the successful candidate to be located in Montreal, and is focused on supporting and growing relationships with our valued wholesale customers across Quebec and the East Coast.
We’re looking for someone with a strong background in the coffee industry who’s passionate about helping cafes, retailers, and hospitality partners succeed. If you love building relationships and are energized by working in a growing, values-driven company, you’ll thrive here. This is a great opportunity to represent one of Canada’s leading specialty coffee distributors while connecting with a community that truly loves what they do.
The candidate will report directly to the Head of Business Development.
Roles and Responsibilities
- Serve as the primary point of contact for wholesale customers in Quebec and the East Coast
- Build and maintain strong, long-term relationships with new and existing customers
- Identify and pursue opportunities for account growth through regular communication and follow-ups
- Provide personalized product recommendations, conduct demos or training sessions, and troubleshoot customer challenges
- Monitor customer activity, re-engage lapsed accounts, and help drive sales in alignment with KPIs
- Represent Eight Ounce at trade shows, competitions, and industry events to build brand presence and your network
- Collaborate with internal teams (Marketing, Customer Experience, Procurement) to share insights and align on strategy
- Participate in internal team meetings and training sessions to stay up to date on products, trends, and tools
- Support broader company initiatives by providing feedback and perspective from the field
Skills and Competencies
The ideal candidate will bring a mix of industry experience, people skills, and self-direction to the role:
Required:
- Fluent in French (written and spoken)
- Minimum 2+ years of experience in the coffee industry (café, retail, wholesale, or related)
- Able to work full-time, Monday to Friday, 9:00 am – 5:00 pm EST, with occasional evening and weekend hours as needed for events
- Must be based in Montreal, with the ability to travel throughout Quebec and the East Coast as well as other locations as needed
- A valid Class 5 driver’s licence and a clean driving record
- Must meet eligibility requirements to be able to rent a car for regional travel, and be added to our company vehicle insurance policy (this includes being at least 25 years of age and having no License restrictions)
- Strong communication skills in person, by email, and over the phone, with a natural ability to build relationships
- Self-motivated, reliable, and comfortable working and managing time independently
- Able to work remotely while staying engaged with a collaborative team
- Organized, detail-oriented, and able to meet deadlines while balancing travel and events
Preferred / Nice to Have:
- Experience with Shopify or other e-commerce platforms
- Background in wholesale distribution, account management, or sales
Eight Ounce is an equal-opportunity workspace. We celebrate diversity and are committed to creating an inclusive environment for everyone. We offer a competitive salary, a fun working environment, a coffee gear allowance, RRSP contribution matching for full-time employees, health care and dental coverage, life insurance, employee training, birthday days off, and all the coffee you can drink from specialty roasters around the world!
Job Type: Full-time
Pay: $48,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Company events
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
Application question(s):
- This role requires use of a company vehicle. Do you have a clean driving record, and do you meet the eligibility requirements to be added to our company vehicle insurance policy (which includes being at least 25 years of age)?
- What does relationship-building mean to you, and how do you nurture strong connections with customers or clients?
- This role requires balancing multiple priorities and working independently. How do you stay organized and ensure nothing falls through the cracks?
- This role is full-time, Monday to Friday, 9am–5pm EST, with occasional evenings or weekends for events. Can you commit to this schedule?
Experience:
- Coffee Industry: 2 years (required)
Licence/Certification:
- Class 5 Licence (required)
Location:
Work Location: Remote
