Overview
We are seeking a highly motivated and experienced Sales Lead to oversee the daily functions of our sales department. The successful candidate will assume accountability for all commercial and customer relationship functions, ensuring that every opportunity is maximized and client expectations are met with precision. This role offers an exciting opportunity for a dynamic professional to contribute to our growth and success in a fast-paced environment.
Our Mission
To be the go to print shop, merging classic craftmanship with modern techniques
Our Vision
Crafting Your Concept with Ease
Our Values
At Sidekick Printing, we’re more than just a print shop—we’re your partners. We earn your trust by staying committed to your ideas and delivering quality work that looks great and lasts. Every sign and shirt we make is backed by our optimism, because we love helping our community make its mark.
Duties
❖Live out the Mission, Vision, and Values of the company daily. Accountable to lead the sales team at a high level, mentoring team members to think "production capability first" when building solutions.
❖ Bridge the gap between a client's creative goals and budget realities to find profitable, viable print solutions.
❖ Ensure "Production-Ready" orders by mastering order specification capture, quote accuracy, and detailed project onboarding.
❖ Maintain Brand Standards for Sidekick and its partners, ensuring all outbound client facing materials look professional and polished.
❖ Collaborate effectively with Design for clarity on concept feasibility and Production for real-time updates on capacity and timelines.
❖ Troubleshoot client onboarding or quoting errors, tracing root causes to consistently update and refine the sales-to-design workflow.
❖ Contribute to quarterly staff meetings with actionable ideas to improve customer retention and sales-to production workflows.
❖ Maintain organizational systems for client accounts, sales funnels, CRM data, and contract archives.
❖ Actively manage key client accounts and follow up on incoming leads with urgency to meet company growth targets.
Pay: From $22.00 per hour
Expected hours: 37.5 per week
Benefits:
- Casual dress
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
Education:
- Secondary School (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
