Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose Summary:
Under the direction of the Shelter Operations Manager, the Shelter Worker is responsible for the intake/discharge, communication, observation and monitoring of clients and routine duties of the shelter. The Shelter Worker may liaise with the Shelters Case Workers to carry out a variety of duties related to supporting clients while at the emergency shelter. This position is team oriented. All shifts are “awake” shifts.
The incumbent may perform all, some, or similar duties to the listed below:
Interviews clients, gathers background information, determines their suitability for the program, and makes referrals to other programs and services as required.
Performs a variety of cleaning and maintenance duties such as (but not limited to): inspection and general upkeep of assigned areas (including regular checks of washrooms, laundry room and common areas); disinfecting of mattresses on client discharge; and general cleaning for health and safety reasons, such as use of spill kit, attending to wet floors and other duties required when housekeeping is not on site.
This role may perform other duties and other accountabilities as required.
Candidates must be comfortable with working in Vancouver’s downtown eastside and in a multi-program facility. Our programs include community meals, 24-hour and overnight shelters, residential addiction treatment, a correctional residential facility for men on parole, low-income housing, and other services.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.
Education and Experience Qualifications:
Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. Criminal Record Review Program clearance is required for all positions at Vancouver Harbour Light.
Education, Qualifications and Certifications:
Naloxone training, First Aid with CPR, Mental Health First Aid, and Non-Violent Crisis Intervention training (or willingness to be trained)
Experience and Skilled Knowledge Requirements
Probationary rate: $26.85 p/hr
Post-probationary rate: $27.60 p/hr
Hours: Monday to Sunday 7:30 am to 3:30 pm / 3:30 pm to 11:30 pm/ 11:30 pm to 7:30 am as needed, each shift consists of 7.5 paid hours, and a 0.5-hour paid lunch break.
Compensation:
The target hiring range for this position is $26.85 to $27.23 with a maximum of $27.60.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.