We're looking for a bilingual Operations Coordinator who thrives in a fast-paced environment and wants to play a key role in keeping our customers happy and our operations running smoothly.
We're a growing New Brunswick company offering stable, year-round employment in a supportive and flexible workplace. If you're looking for more than just a job—and want an opportunity to build a long-term career—we'd love to hear from you.
What You'll Do
As our Operations Coordinator, you'll be at the center of our daily operations. Your primary responsibility will be coordinating customer appointments, communicating with customers, and ensuring our technicians' schedules run efficiently using modern scheduling technology.
Your responsibilities will include:
- Scheduling customer appointments efficiently
- Communicating with customers by phone, email, and text
- Entering completed jobs into our management system
- Supporting our field technicians throughout the day
- Responding to customer inquiries and providing exceptional customer service
- Keeping daily operations organized and running smoothly
What We're Looking For
The ideal candidate:
- Must be bilingual (English and French)
- Is tech savvy and comfortable learning new software
- Has excellent communication and interpersonal skills
- Is highly organized and able to manage multiple priorities
- Enjoys helping people and delivering outstanding customer service
- Can work independently while contributing to a collaborative team
- Adapts well to changing priorities in a fast-paced environment
- Takes initiative and has a positive, professional attitude
Experience in customer service, administration, scheduling, dispatch, or a similar role is considered an asset, but is not required. We are willing to train the right candidate.
What We Offer
- Health and dental benefits
- Two weeks paid vacation
- Five paid sick days
- Company laptop
- Hybrid work opportunities after training
- Flexible work arrangements
- Stable, year-round employment
- A supportive team environment where your contributions are valued
If this sounds like the opportunity you've been looking for, we'd love to hear from you.
Pay: $42,000.00-$50,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Work from home
Language:
- French (preferred)
- English (preferred)
Work Location: Hybrid remote in Miramichi, NB E1V 2B2
