Purpose: Generates revenue by obtaining orders through quotations; understanding and interpreting technical requirements; developing accounts.
Duties:
- Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information
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Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs
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Develops accounts by checking customer’s buying history; suggesting related and new items; explaining technical features
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Updates job knowledge by studying new product descriptions
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Being proactive in responding to & following up on sales leads
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Work with outside sales rep to provide all aspects of customer service and support
Skills / Qualifications:
- Computer proficiency (Outlook Express, Internet Explorer, Ms Word/Excel & ability to learn new software quickly)
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Data Entry Skills
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Strong organization skills and ability to multitask
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Professionalism
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Motivation for Sales
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Time management and problem solving skills
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Exceptional Communication skills – both written and verbal
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Knowledge of cutting tools or willingness to learn extensive product knowledge
