Company: Sultan Lawyers Professional Corporation
Position: Legal and Intake Administrator
Location: Downtown Toronto
About Us: Sultan Lawyers Professional Corporation is a boutique firm in the heart of Toronto. The firm specializes in employment law and workplace immigration law. We are committed to providing exceptional legal services and fostering a diverse, inclusive work environment. We are seeking a reliable and passionate Legal Intake Associate to join our dynamic team and provide high-calibre service both internally and to our clients.
Main Duties and Responsibilities
- Manage intake for prospective clients.
- Handle website and social media leads, make outbound calls, and support our call answering service.
- Arrange consultations, liaise with lawyers and process client payments.
- Maintain a high level of client satisfaction through effective communication.
- Manage new client workflow throughout the firm and initiate follow-up actions promptly to meet deadlines.
- Process new files or make changes to existing files.
- Create, maintain, and close files using Sultan Lawyers' electronic filing systems.
- File and manage electronic documentation utilizing Sultan Lawyers' database software and filing systems.
- Provide administrative support during staff vacations and absences, including tasks such as billing and client payment follow-up.
- Provide general support and perform additional duties as required.
Qualifications and Skills
- Post-secondary education in legal administration, business administration, or a related field preferred
- Experience in legal intake or in a related field strongly preferred
- Strong client service focus and interpersonal skills
- Excellent verbal and written communication skills in English
- Ability to organize, multitask, and work under pressure in a fast-paced environment
- Strong attention to detail
- Technical competency in Microsoft Office suite and Adobe software
- Knowledge of legal practice management software (e.g., Clio) is an asset
Additional Information
- Comprehensive package including healthcare and dental care
- We encourage applications from candidates of all backgrounds and experiences
- We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs
Opportunities for Growth
We are committed to fostering the professional development of our team members and providing opportunities for career advancement within our firm.
Application Instructions
Interested candidates should submit their resumes, cover letters, and any additional documents by Friday, June 5, 2026 to [email protected] or via any of the third-party job sites with this listing.
Benefits:
- Dental care
- Extended health care
- Vision care
Work Location: Hybrid remote in Toronto, ON M5H 1W7
