About us
FoodsUp Is one of the leading online restaurant supply chain platforms in Canada, with over 7,000 customers currently using our online ordering service and delivery service.
Our client is seeking an enthusiastic and responsible Customer Service Representative to join their team. The job requires a commitment to providing excellent customer service, as well as working well in a fast-paced environment and multi-tasking with ease. Candidates must be willing to be on their feet for long periods of time and be able to work effectively under pressure. This position is ideal for someone who enjoys working in a growing, dynamic business environment and thrives on interacting with customers.
Responsibilities:
- Serve customers by answering their questions, resolving their issues, and providing them with the information that they need.
- Help customers navigate the company website, resolve any issues that they are having, and answer any questions that they have.
- Help customers understand their policies and complete claims, order renewals, or other transactions.
- Process payment for services that have been purchased.
- Manage a portfolio of customer accounts to ensure maximum customer satisfaction.
- Know what to do if a customer has a complaint or is dissatisfied with the service that they are receiving.
Job Types: Full-time, Permanent
Pay: $17.60 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
Work Location: In person
