About Mr. C:
For over 50 years, Mr. C Furniture Rental has been helping people feel at home. As a third-generation family business, we have grown into one of Toronto’s leading furniture rental companies, serving film productions, residential customers, corporate relocations, retirement communities, home stagers, and events.
We’re a growing company that takes pride in exceptional service, creative problem-solving, and continuously improving the way we do business. We’re looking for an Inside Sales Coordinator to join our team and help manage the growing demand for our furniture rental services.
About the Role:
As an Inside Sales Coordinator, you will guide customers through the entire rental process — from their initial inquiry to confirmed order and delivery.
This is not a cold-calling role. You will work with customers who have already reached out to us, understanding their needs, recommending furniture solutions, preparing quotes, answering questions, and helping them move forward with their rental.
Beyond your day-to-day customer responsibilities, you’ll also work directly with company leadership on projects that help improve and grow the business. These projects may include developing new services, improving our website and customer experience, researching new markets, building partnerships, and helping launch new initiatives.
This is an ideal role for someone who enjoys working with people, solving problems, and wants the opportunity to contribute beyond a traditional sales position. The role will continue to evolve as our company grows, creating opportunities for someone who is eager to learn, take ownership, and grow alongside the business.
Responsibilities
- Respond to inbound customer inquiries by phone, email, and online channels
- Understand customer needs and recommend furniture rental solutions
- Assist with furniture selections and design recommendations when applicable
- Prepare quotes and vision boards
- Follow up on inquiries and outstanding quotes
- Confirm rental orders and process payments
- Coordinate with delivery, warehouse, and operations teams
- Maintain accurate customer and order information
- Assist with website improvements, new services, and internal projects
- Support partnership development and research new business opportunities
- Identify ways to improve processes and customer experience
What We’re Looking For
We’re looking for someone who enjoys building relationships, solving problems, and being part of a company they can help grow over time.
You’ll be a great fit if you are:
- Organized and detail-oriented
- A strong communicator
- Comfortable managing multiple priorities
- Positive, reliable, and team-focused
- Curious and eager to learn
- Someone who takes initiative and looks for ways to improve
Qualifications
- 1+ year of experience in a customer-facing role (retail, hospitality, office, sales, or similar)
- Strong written and verbal communication skills
- Comfortable speaking with customers by phone and email
Nice-to-haves:
- Experience with furniture, rentals, logistics, or design
- Interest in furniture, interiors, or home décor
Why Join Mr. C?
- Join a respected third-generation family business with over 50 years of history
- Work directly with leadership and have the opportunity to make a real impact
- Be part of a growing company where your ideas are valued
- Enjoy variety in your day — every customer and project is different
- Grow your role as the company continues to expand
- Join a collaborative, energetic team that works hard, supports each other, and knows how to have fun along the way
If you are someone who enjoys helping people, solving problems, and being part of a company that is always looking for ways to grow, we would love to hear from you.
Pay: $22.00-$24.00 per hour
Benefits:
- Casual dress
- Dental care
- Flexible schedule
- On-site parking
Ability to commute/relocate:
- Toronto, ON M1W 3J8: reliably commute or plan to relocate before starting work (required)
Work Location: In person
