Front Desk Agent Responsibilities: shifts will be mostly afternoons
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with inquiries.
- Taking reservations.
- Working with the General Manager to increase revenue and build new clientele
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on daily checklist.
Front Desk Agent Requirements:
- High school diploma or suitable equivalent.
- 1+ years Front Desk Agent experience preferred.
- Well-groomed, professional appearance.
- Outstanding written and verbal communication skills.
- Team player.
- Physically agile, and able to stand for extended periods.
- Available to work shifts, over weekends and on public holidays.
Job Types: Full-time, Permanent
Pay: From $18.25 per hour
Work Location: In person
