We are currently recruiting for a Project Coordinator to join our team! The Project Coordinator serves as a liaison between customers, sales and production.
This is an opportunity for a person to join one of the fastest growing and most successful print media groups in the province. We offer industry competitive wages and great health benefits for our full-time staff.
Our company has a long history of quality and innovation which has positioned us as an industry leader.
The roll is crucial in supporting the sales cycle. A passion for customer service and organizing projects is required. Print experience is not necessary. We will train the right candidate.
Responsibilities:
- Assisting our Senior Project Coordinating team with daily tasks
- Sales administration
- Maintains relationship with customers via telephone and email.
- Receives artwork, order requests and requests for pricing
- Advises customers regarding the status of their orders in process.
- Receives purchase orders from customers via email or telephone.
- Reviews all aspects of the order
- Monitor the movement of orders from artwork arriving to delivery
- Reviews new orders and updates particular delivery or shipping requirements
- Notifies all relevant plant personnel of any special orders around purchasing, production or rush orders
- Notify management and the Quality Control Manager of any complaints in a timely manner exhibiting excellent service and follow through
- Alerts team members to the existence of, and seeks resolution to pre-production issues that may impact production
- Must exhibit consistent desire to go above and beyond to ensure customer expectations are being met and exceeded.
The ideal candidate will:
- Serve as liaison between customers, sales and production
- Coordinate projects
- Communicate changes and progress
- Identify and resolves problems in a timely manner
- Work well in group problem solving situations
- Assess own strengths and weaknesses
- Pursue training and development opportunities
- Strive to continuously build knowledge and skills
- Share expertise with others.
- Respond promptly to customer needs
- Be proficient in English and email communication
- Solicit customer feedback to improve service
- Maintain confidentiality
- Listen to others without interrupting
- Keep emotions under control
- Remain open to others' ideas and tries new things.
- Speak clearly and persuasively in positive or negative situations
- Listen and gets clarification
- Respond well to questions
- Participate in meetings.
- Write clearly and informatively
- Read and interpret written information.
- Balance team and individual responsibilities
- Exhibit objectivity and openness to others' views
- Give and welcomes feedback
- Contribute to building a positive team spirit
- Put success of team above own interests
- Support everyone's efforts to succeed
- Display willingness to make decisions
- Exhibit sound and accurate judgment
- Support and explain reasoning for decisions
- Include appropriate people in decision-making process
- Remain focused and in control during high demanding times
Qualifications:
- Previous experience in a manufacturing or similar environment is a bonus, but we are willing to train the right fit!
- Ability to read, and interpret communications and instructions from sales, clients and management
- Be proficient in reading and writing English
- Ability to clearly write instructions for other departments to follow
- Possess strong Microsoft Office and computer skills
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
Ability to commute/relocate:
- Edmonton, AB T5S 1E7: reliably commute or plan to relocate before starting work (required)
Work Location: In person
