LET YOUR SUCCESS RIDE WITH US!
This is a full-time, on-site position based out of our Alliston, ON, office.
If you have hands-on supervisory experience, along with knowledge of both U.S. and local dispatch, and are looking to join a well-established trucking company with one of the most modern fleets in the industry—equipped with cutting-edge technology—Warren Gibson Limited wants to hear from you!
The Ideal Candidate
This is a working supervisory role, requiring active involvement in both local and U.S. dispatch.
The successful candidate will:
- Dispatch drivers according to customer requests.
- Process and transmit information to coordinate driver activity.
- Collaborate with planners, drivers, and fellow dispatchers to ensure effective communication and smooth operations.
- Monitor personnel and equipment utilization to coordinate schedules, ensuring the efficient and timely movement of freight.
Qualifications:
- Completion of secondary school.
- Strong knowledge of transportation industry principles and practices.
- Familiarity with administrative and clerical procedures.
- Minimum of 4 years of dispatch experience (driver experience in the transportation industry considered an asset).
- Previous verifiable supervisory experience required.
- Strong interpersonal skills with the ability to work effectively with various personalities.
Duties & Responsibilities (include but are not limited to):
- Gather and assess information from all relevant sources.
- Review and process U.S. Customs documents as required, including communication with Customs brokers.
- Demonstrate familiarity with ACE/ACI processes to provide support when necessary.
- Analyze information and make sound decisions to resolve problems effectively.
- Perform daily administrative tasks, including updating TMW and processing paperwork.
- Communicate effectively with supervisors, peers, and drivers via email, satellite, and phone.
- Prioritize and organize tasks to meet daily objectives efficiently.
- Build and maintain constructive working relationships with colleagues and drivers.
- Supervise the driver pool directly.
- Monitor load status and ensure accurate, timely updates on relevant platforms.
- Review and respond to satellite messages consistently.
- Update driver information in TMW as required.
- Provide customer service related to load changes, scheduling, and issue resolution.
Job Type:
Permanent, Full-time
50-hour work week, 47.5 hours paid (2.5 hours of unpaid lunch breaks) exact afternoon start time to be determined.
Compensation:
- Base Pay
- Bonus Pay
- Afternoon Shift Premium
We are committed to fostering an inclusive, barrier-free recruitment and selection process. We welcome applications from all qualified individuals, including those from equity-deserving groups and persons with disabilities.
If you require an accommodation at any stage of the application or interview process, please let us know. We will work with you to meet your needs in a way that respects your dignity and ensures equal opportunity.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
Experience:
- Dispatcher: 4 years (preferred)
- Supervising: 2 years (preferred)
Work Location: In person
