Status: Full-time or part-time (0.8-1.0 FTE) contract ending December 2027
Schedule: Monday - Friday, evenings and weekends may be required
Location: PCBH providers work within South Calgary family doctors' offices
Reports to: Program Manager, Primary Care Services
Position Summary
PCBH Providers work within family physicians’ offices as integrated members of the primary care team, delivering evidence‑based behavioural health services to diverse patient populations. Working independently, they support SCPCN’s mission through meaningful, patient‑centered care.
In collaboration with the medical home team, the PCBH Provider contributes to a coordinated system of support by offering high‑quality, population‑focused behavioural health care to individuals, families, and communities. They identify, triage, assess, and support patients with a wide range of physical and mental health concerns, meeting with patients over several sessions to develop behavioural change plans using psychoeducation, motivational interviewing, and cognitive‑behavioural strategies.
PCBH Providers work as guests within busy, co‑located family practice environments, adapting to each clinic’s pace and culture. They serve as key communicators of SCPCN initiatives and collaborate closely with Practice Facilitators, health‑care partners, and community resources to ensure effective, coordinated care.
What Does the Role Do?
Patient Care
Referrals and Collaboration
Acquires and maintains a comprehensive understanding of community services and referral processes, including diagnostic services, specialists, hospital care, rehabilitation and support programs and educational programs
Works collaboratively with the medical home team in scheduling appointments and arranging follow-ups and consultations, while continuously striving toward timely access to care for patients.
Works in collaboration with SCPCN Practice Facilitators and Medical Home Panel manager to develop panel identification strategies to detect patients “at risk” for physical or psychological deterioration.
Works in collaboration with the medical home team, to provide comprehensive team-based care, through regularly scheduled consultations with physicians
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Collaborates with SCPCN centralized services and community‑based programs to promote smooth, coordinated transitions in care for patients and families
Who Should Apply?
Bachelor’s degree in Nursing, Registered Psychiatric Nurse, or Bachelor’s degree in Social Work
Registration with relevant College as recognized by the Health Professions Act
Current CPR-BLS certification
Minimum 2-3 years’ experience working as a Registered Nurse or Social Worker in community-based settings
Previous experience working within a medical home/integrated care model or primary care setting
Previous experience using Electronic Medical Records (EMR’s)
Previous experience with group development, facilitation, or instruction an asset
Experience and training in Primary Care Behavioral health models, Health behavior change methods (eg Motivational Interviewing) and/or Cognitive Behavioural Therapy an asset
What Will Help You Succeed?
Personable with excellent Interpersonal communication skills (written and verbal)
Collaborative and resourceful
Flexible, adaptive and adept at thinking quickly, without preparation
Interested in learning and educating
Strong teamwork skills, able to adapt to high productivity environments
Able to handle stress, chaos, and unpredictability in a calm and effective manner
Comfortable in fast-paced environments
Working Conditions
Able to travel between clinics with valid driver’s license and access to own car in good repair is required
Ability to work from home may be required
Evenings and weekends may be required
Two supervisory references required
Criminal and vulnerable sector background check required
Why Work At SCPCN?
At South Calgary Primary Care Network (SCPCN), culture is defined by 5 core values: Innovation, accountability, integrity, collaboration and wellness. Our mission is to build healthier communities in South Calgary through the evolution and transformation of primary care in collaboration with our wellness partners.
SCPCN fosters a strong team environment that has a high level of trust, is committed to doing great work, and is respectful to each other.
Established in February 2006, the South Calgary Primary Care Network (SCPCN) includes the areas south of Anderson Road to the southern, western, and eastern city limits.
Employees of the SCPCN enjoy a comprehensive total compensation package that includes:
Are you ready to join us lead optimal personal and community wellness now and into the future?
If this sounds like the perfect opportunity for you, simply apply online with your resume and cover letter.
We thank all candidates for applying, however only short-listed candidates will be contacted for an interview.
